Melissa Smyle
Troutman,NC
Summary
Proven Peer Support Specialist from Amity Medical Group, adept in recovery guidance and building rapport, significantly enhanced client resilience and recovery processes. Leveraged behavioral health knowledge and crisis intervention skills to develop personalized support strategies, achieving a notable increase in client goal attainment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Peer Support Specialist
Amity Medical Group
03.2024 - Current
- Served as a role model for clients, sharing personal experiences of recovery and resilience.
- Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
- Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Enhanced client recovery by providing emotional support and practical guidance.
- Empowered clients by teaching effective problem-solving skills that they can apply in real-life situations.
- Developed trusting relationships with clients by maintaining confidentiality, respect, and non-judgmental attitudes.
- Provided crisis intervention services when necessary, utilizing de-escalation techniques to maintain safety for all involved parties.
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
- Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
- Adapted counseling techniques to best suit individual needs of each client.
- Designed safe and supportive environment for clients to discuss issues.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Managed patients with substance dependence and co-occurring mental health disorders.
Peer Support Specialist
Carolina Outreach
03.2022 - 03.2024
- Served as a role model for clients, sharing personal experiences of recovery and resilience.
- Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
- Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Enhanced client recovery by providing emotional support and practical guidance.
- Developed trusting relationships with clients by maintaining confidentiality, respect, and non-judgmental attitudes.
- Empowered clients by teaching effective problem-solving skills that they can apply in real-life situations.
- Maintained accurate documentation of client interactions, supporting case management efforts.
- Advocated on behalf of clients to ensure access to appropriate resources and services within the community.
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Promoted a strengths-based approach for clients through active listening and empathy.
- Utilized motivational interviewing techniques to encourage clients to engage in healthy behaviors.
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
- Provided crisis intervention services when necessary, utilizing de-escalation techniques to maintain safety for all involved parties.
- Encouraged self-care among peers by facilitating wellness workshops focused on stress reduction techniques like mindfulness exercises or yoga classes.
- Fostered relationships with partner agencies and other interested parties to build pipeline of supportive services.
- Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
- Facilitated peer support groups, creating a safe space for open discussion and shared experiences.
- Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
- Increased awareness of and supported participation in self-help and advocacy organizations.
- Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
- Communicated with individuals' family members, offering information, and insight into support services available at community level.
- Transported individuals to medical appointments and support meetings whenever needed.
- Maintained computers, printers and technical resources to avoid disruption in operations.
- Educated family members about mental health conditions and available resources, fostering understanding and support networks for clients.
- Coordinated with treatment providers on individual client cases ensuring continuity of care throughout the entire process.
- Supported individuals dealing with mental health and emotional issues.
- Listened to clients' concerns and provided encouragement and support.
- Educated clients on dangers of substance abuse and prevention techniques.
- Provided education on mental health topics and resources to clients.
- Assisted clients in exploring feelings and understanding behaviors.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Assessed clients' needs to provide appropriate therapeutic interventions.
- Supervised meetings with family members to help create support system for clients.
- Facilitated group counseling sessions to support and encourage client growth.
- Developed treatment plans to help clients build self-confidence and resilience.
Personal Care Assistant
Accessible Home Care Of Greater Charlotte
04.2021 - 03.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
- Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Maintained current knowledge of best practices in personal care through ongoing professional development opportunities.
- Maintained detailed documentation of client progress, sharing updates with family members and healthcare providers as necessary.
- Supported clients'' mental health by actively listening to concerns and offering compassionate companionship during challenging times.
- Promoted independence with structured routines and clear communication to support clients in their daily lives.
- Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Ensured timely medication administration, managing accurate records of dosages and schedules for multiple clients.
- Monitored and assisted residents through individual service plans.
- Remained alert to problems or health issues of clients and competently responded.
- Assisted clients with meal planning and preparation, taking into consideration dietary restrictions and preferences for optimal nutrition.
- Assisted patients with self-administered medications.
- Prevented injuries through diligent observation of the environment and prompt intervention when needed during mobility assistance tasks.
- Collaborated with healthcare professionals to develop individualized care plans addressing each client''s specific needs.
- Scheduled and accompanied clients to medical appointments.
- Monitored vital signs regularly, promptly reporting any abnormal findings to medical professionals for further evaluation.
- Planned activities to encourage movement, stretching, and strength building.
- Developed creative strategies for overcoming obstacles related to mobility or cognitive limitations while promoting maximum functionality in daily tasks.
- Provided respite care for families, allowing them the opportunity to recharge while ensuring their loved one received consistent quality care.
- Empowered clients by providing education on self-care strategies and encouraging them to take an active role in their own health management.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Ran errands for patients, did shopping, and picked up other necessities.
Education
High School Diploma -
South Iredell High School
Statesville, NC06.2013
Skills
- Recovery guidance
- Boundary Setting
- Substance abuse awareness
- Rapport Building
- Behavioral Health Knowledge
- Mental Health Advocacy
- Motivational Interviewing
- Mental Health Services
- Wellness Recovery Action Plan
- Relapse Prevention
- Effective collaboration and interaction
- Recovery planning
- Intervention Planning
- Crisis Intervention
Certification
- North Carolina Certified Peer Support Specialist
Timeline
Peer Support Specialist
Amity Medical Group
03.2024 - Current
Peer Support Specialist
Carolina Outreach
03.2022 - 03.2024
Personal Care Assistant
Accessible Home Care Of Greater Charlotte
04.2021 - 03.2022
High School Diploma -
South Iredell High School
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