Melissa Solis

• Reviewed overdue accounts and prioritized collection follow-up based on aging schedules and account status.
• Communicated with customers to resolve past-due balances and document payment commitments accurately.
• Reconciled payment discrepancies by researching invoices, remittance details, and account histories.
• Conducted regular account reviews, making recommendations for credit limit adjustments based on customer performance and risk factors.
• Prepared collection correspondence and account notes to support consistent follow-up activity.
• Updated receivable records in accounting systems to maintain clean, current collection files.
• Assisted with credit checks, account setups, and customer profile verification for new business.
• Supported daily accounts receivable tasks using Excel, email, and internal billing systems.

• Analyzed financial statements for accurate assessment of customer creditworthiness, mitigating risk exposure.
• Trained junior analysts in best practices for credit analysis and collection techniques, elevating team capabilities overall.
• Reviewed Block Order Report in SAP software, providing actionable recommendations.
• Streamlined communication channels between departments in collections, enhancing collaboration toward common goals.
• Reduced delinquency rates with proactive monitoring of customer accounts and timely followups.
• Conducted financial reviews of customer lines of credit, assessing company financials and initiating credit application reviews.

• Reconciled accounts receivable balances, resolving discrepancies between billing and cash receipts.
• Monitored aging reports to prioritize collection efforts and reduce overdue accounts.
• Communicated with customers to resolve billing questions and secure timely payments.
• Processed customer invoices and payment applications with accuracy across ERP systems.
• Reduced collection time for outstanding invoices by closely monitoring aged accounts and maintaining frequent communication with clients.

• Coordinated with customer accounts payable and internal sales team to resolve discrepancies.

• Monitored receivable balances, promptly identifying disputes and billing issues to facilitate timely resolutions.

• Analyzed patterns in discrepancies to identify root causes, implementing process changes to minimize payment delays.

• Monitored various reports related to receivables, cash collections and discrepancies.

• Released sales orders to ensure timely processing and fulfillment., following document requirements for each customer.

• Managed diverse account portfolio, taking proactive actions to uphold financial health and mitigate risk.
• Minimized bad debt write-offs by conducting thorough credit investigations on new customers.

• Ensured the timely and accurate billing processing for multiple accounts.

• Collaborated with Account Managers to obtain information necessary for billing

adjustment and pricing requests.

• Executed processing of credit memos and cash postings.

• Reviewed the electronic file transmissions, data format, due dates, and error messages

So, the data can be sent securely and efficiently.

• Sent out daily invoices and credit memos to customers via email/fax/U.S. postal. service.

• Analyzed aging reports to pinpoint trends and patterns leading to missed collections.
• Performed thorough account reconciliations to locate discrepancies and ensure accuracy in company records, avoiding costly errors down the line.