Summary
Work History
Education
Skills
Timeline
Generic

Melissa Spengler

Concordia,Kansas

Summary

Experienced Industrial Sewing Machine Operator at Scott Specialties, Inc., known for enhancing production efficiency and maintaining high standards of quality control. Expertise in serging and binding techniques, fostering collaboration and effective problem-solving. Committed to delivering precise results and ensuring smooth project execution.

Work History

Industrial Sewing Machine Operator

Scott Specialties, Inc
2012 - 2025
  • Streamlined manufacturing processes by completing tasks according to guidelines and specifications.
  • Adapted to new product lines, ensuring seamless transitions during changeovers.
  • Complied with regulations and industry standards for safe equipment operation and material handling.
  • Conducted routine maintenance on sewing machines, including lubrication and belt changes.
  • Expedited order fulfillment by assembling products according to customer requirements.
  • Established collaborative relationships with colleagues and supervisors to enhance teamwork.
  • Increased product quality through meticulous attention to detail during machine operation.
  • Trained new employees on sewing techniques, equipment usage, and safety protocols.

Customer Service Representative

Walmart
1997 - 2012
  • Effectively managed high-pressure situations while maintaining professionalism in conflict resolution.
  • Achieved increased customer loyalty by resolving complaints with empathy and understanding.
  • Efficiently handled escalated calls, finding satisfactory solutions for both customers and company.
  • Promptly addressed customer requests regarding products, services, and company information.
  • Utilized strong product knowledge to deliver informed recommendations tailored to individual needs.
  • Facilitated sales growth by upselling relevant products and services based on customer requirements.
  • Provided coaching and mentoring to new hires, aiding successful integration into the team.
  • Cross-trained with other managers to ensure cohesive teamwork and operational continuity.

Education

Winfield High School
Winfield
05.1989

Skills

  • Production efficiency
  • Zipper installation and binding techniques
  • Fabric cutting and sewing maintenance
  • Safety compliance in the workplace
  • Precision measurement and stitching
  • Quality control methods
  • Blueprint reading skills
  • Operation of industrial machinery
  • Collaborative teamwork and reliability
  • Effective time management
  • Detail-oriented multitasking skills
  • Motivation and professional conduct
  • Problem-solving expertise

Timeline

Industrial Sewing Machine Operator

Scott Specialties, Inc
2012 - 2025

Customer Service Representative

Walmart
1997 - 2012

Winfield High School
Melissa Spengler