Melissa Spiegel
Myrtle Beach,SC
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Office Assistant
Inlet Heavy Equipment & Truck Repair
Myrtle Beach, SC
02.2024 - Current
- Performed data entry tasks into various computer systems accurately and efficiently.
- Assisted in the development and implementation of office policies and procedures.
- Answered phone calls and directed them to appropriate personnel.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Maintained an organized filing system of paper documents and electronic files.
- Maintained filing systems, both electronic and physical, for easy document retrieval.
- Identified discrepancies between physical counts and computer records; investigated causes and took corrective action as needed.
- Performed regular cycle counts to maintain accuracy of inventory records.
- Reviewed timesheets for accuracy prior to processing payroll runs.
- Managed payroll and time and attendance systems.
Vault Teller
Century Gaming
Las Vegas, NV
11.2021 - 07.2023
- Counted cash, prepared cash for delivery routes and reported cash discrepancies.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Adhered to regulatory and company security and audit procedures.
- Complied with vault procedures and controls and cross-trained other staff members in vault processes to verify consistent services.
- Maintained accurate teller drawer using high attention to detail while handling customer bank transactions.
- Navigated and mastered multiple computer systems, applications and search tools and operated high-speed desktop currency counters.
Revenue Auditor
William Hill US
Las Vegas, NV
09.2014 - 11.2021
- Investigated discrepancies uncovered during audits.
- Performed audits daily on race/sports tickets.
- Coached new employees on company's processes, procedures and deadlines.
- Audited information and accurately entered all data into Excel spreadsheets.
Education
Some College (No Degree) -
Mercer County Community College
Trenton, NJSkills
- Operating Procedures
- Teller Training
- Deposit Processing
- Reporting and Auditing
- Foreign Currency Exchanges
- Cash Counting Machine Operations
- Cash Balancing
- Computer Skills
- Customer Service
- Reliable & Trustworthy
Timeline
Office Assistant
Inlet Heavy Equipment & Truck Repair
02.2024 - Current
Vault Teller
Century Gaming
11.2021 - 07.2023
Revenue Auditor
William Hill US
09.2014 - 11.2021
Some College (No Degree) -
Mercer County Community College
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