Summary
Overview
Work History
Education
Skills
Timeline
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Melissa S. Proulx

Tupper Lake

Summary

Detail-oriented individual with exceptional communication and time management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives while keeping the individuals care at the forefront.

Overview

24
24
years of professional experience

Work History

DDSCTA1

Sunmount DDSO
03.2024 - Current
  • Care for individuals with intellectual and developmental disabilities.
  • Assist in the care of individuals who live in a secure treatment at OPWDD facility.
  • Provide individuals with a safe and secure environment, and assisting in the implementation of their living plan.
  • Stand, bend, stretch, lift, and participate in physical interventions
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Assistant Director

Youth Advocate Programs, Inc.
06.2021 - 01.2024
  • Assistant Director position is responsible to support the Program Director in the Northampton County with hiring and training new employees, motivating, and providing supervision of staff, and communicating weekly performance to the Director.
  • Responsible to perform intakes, coordinate client staffing, to manage the delivery of client service hours to ensure maximum and appropriate levels of weekly services while managing compliance with all YAP and referring authority requirements.
  • Positions requires a commitment to strength based, culturally competent and unconditional care philosophy.
  • Knowledge of mental health practices, juvenile justice systems, and budgetary concepts are a plus.
  • Creativity and pro-active planning are essential to this position.
  • Https://www.linkedin.com/company/yapinc?trk=public_jobs_topcard-org-name

Director of human resources

jproulx.inc dba save-a-lot
07.2008 - 10.2020
  • Supports management by providing human resources direction, advice, and counsel.
  • Ability to coach and mentor team members through the process of understanding the needs and responsibilities of human resources within a diverse organization.
  • Understanding of cultural norms, traditions, and working with diverse team members.
  • Guide management and employee actions by developing HR guidelines, communicating the guidelines, and enforcing organization values.
  • Lead company compliance with all existing governmental and labor legal requirements, including any related to the Equal Employment Opportunity (EEO), the Americans with Disabilities Act (ADA), the Family and Medical Leave Act (FMLA), the Department of Labor, worker compensation, the Occupational Safety and Health Administration (OSHA).
  • Maintains minimal company exposure to lawsuits.
  • Establish and maintain company records and report and direct others in the organization to the adherence of record-keeping guidelines.
  • Maintains company organization charts and employee directory.

Security & Safety Officer & Dispatcher

St. Lawrence University
09.2001 - 03.2003
  • Ensured a safe and secure environment for all students, faculty, and staff on campus.
  • Knowledge of all on and off campus housing.
  • Knowledge of fire and alarm systems in each building.
  • Assisted and worked closely with local law enforcement to help serve the campus and Canton community.
  • Worked to establish rapport with all students on campus through attending campus events and dormitory walk-throughs.
  • Conducted investigations into incidents and generated detailed reports pertaining to those events.
  • As one of the first female officers I worked closely with the then Assistant Chief, MaryEllen Volzer to conduct safety seminars with female students to educate them on the potential dangers of underage drinking, and how they could best protect themselves against potentially harmful situations.
  • Dispatched, not only to the officers, but also ran the campus switch board.

Education

Criminal justice -

suny canton
06.2002

High school or equivalent -

madrid-waddington central school
06.1999

Medical Assistant program -

BOCES
06.1999

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Active listening
  • Problem resolution
  • Verbal communication

Timeline

DDSCTA1

Sunmount DDSO
03.2024 - Current

Assistant Director

Youth Advocate Programs, Inc.
06.2021 - 01.2024

Director of human resources

jproulx.inc dba save-a-lot
07.2008 - 10.2020

Security & Safety Officer & Dispatcher

St. Lawrence University
09.2001 - 03.2003

High school or equivalent -

madrid-waddington central school

Medical Assistant program -

BOCES

Criminal justice -

suny canton

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Melissa S. Proulx