MELISSA STACKHOUSE
Washington,DC
Summary
Eager to contribute to team success through hard work, dedication and excellent organizational skills. Dependable managing library materials and documents with clear understanding of library rules and procedures. Key strengths include multitasking, problem solving, bookkeeping, and great customer service skills. Self-motivated and committed to learn, grow and excel.
Overview
12
12
years of professional experience
1
1
Certification
Work History
GS-5 Library Technician I
Library Of Congress (LCSG)
07.2023 - Current
- Maintains library's physical collection
- Ensures collections are in proper order safe from hazards and readily retrievable when requested
- Arranges, sorts, and reshelves materials returned
- Identifies items suspected of errors in labeling or cataloging.
- Pulls damage books from the stacks and forward them to the preservation department to be treated
- Shelf reading
- Conduct shelf shifting making room for new incoming material to be stored
- Receives retrieval request from patrons and staff through ACS and automated request systems
- Service book request including directories
- Understands cataloging and classification practices
Serial Bindery Assistant
LAC Fed On Assignment At The Library Of Congress
11.2022 - 07.2023
- Prepares serial units for outbound shipping to bindery by wrapping, packing books and stacking bins on pallets.
- Creates and updates bibliographic information for item records and holding records
- Identify collection's publishing frequency
- Pulled selected serial titles from the library stacks to be correlated and bound together as one item using binding processes and procedures
- Prepares digital bindery tickets using Able database
- Types with accuracy the book's title, volume, set number, call number, and publication year for the spine of the newly created bindable unit.
- Provides quality review of all items
Library Technician
ZAI On Assignment At The Library Of Congress
12.2018 - 06.2021
- Accession single monographs by size in preparation for book transport to various off-site locations
- Verifies that all books are marked properly while checking for physical damages or errors
- Daily tracking of inbound and outbound materials
- Process single monographs and serials comparing the physical book to the ILS record checking various fields for accuracy.
- Update holding records and item records in the LC Integrated Library System
- Flag books with discrepancies and error
- Label outgoing materials with proper location stickers and markings
- Use of hand-held scanners
- Data Entry
- Proof Reading
Patient Coordinator
Advance Dental Care
01.2016 - 12.2018
- Decontaminate and sterilize instruments following proper standard precautions
- Sort instruments and prepare setups for operatory rooms
- Maintain a clean work area
- Restock facility equipment, and items used on a daily basis
- Sanitize operatory rooms
- Control patient flow
- Processing of claims and payments co-pays
- Set appointments
- Receive all incoming calls and emails
- Insurance Verification
- Served as first point of contact
- Discussed treatment plans and payment options with patients.
- Prepare and issue correspondences
Ticketing Representative
Nationals Ballpark (Seasonal)
03.2018 - 10.2018
- Ticket sales and distribution
- Product and promotional knowledge
- Provenue Database
- Provides outstanding guest service
- Responds to customer inquiries related to services or accommodations
- Promptly address issues or complaints
- Follow-ups on will-call orders to verify guest's attendance
Material Handler
ZAI On Assignment At The Library Of Congress
06.2012 - 01.2015
- Archival of materials
- Provides feedback to project managers
- Conduct floor shifts making room for additional book storage
- Maintains daily log of statistics
- Arrange and distribute book collections by call numbers
- Provide deck maintenance
- Train new staff on the Stacks and Collections department standard operating procedures
- Identify materials that are damaged or brittle.
- Shelf reading
Education
High School Diploma -
Friendship Edison Pcs Collegiate Academy
Washington, DC06.2007
Skills
- Cataloging
- Customer Service
- Library of Congress ILS
- Data entry
- Microsoft Word and Excel
- LC Classification
- Binding
- Database Management
- Shelving and Organization
- Planning and Coordination
- Written Communication
Certification
CPR Certified
Timeline
GS-5 Library Technician I
Library Of Congress (LCSG)
07.2023 - Current
Serial Bindery Assistant
LAC Fed On Assignment At The Library Of Congress
11.2022 - 07.2023
Library Technician
ZAI On Assignment At The Library Of Congress
12.2018 - 06.2021
Ticketing Representative
Nationals Ballpark (Seasonal)
03.2018 - 10.2018
Patient Coordinator
Advance Dental Care
01.2016 - 12.2018
Material Handler
ZAI On Assignment At The Library Of Congress
06.2012 - 01.2015
High School Diploma -
Friendship Edison Pcs Collegiate Academy
CPR Certified
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