Melissa Stage

• Caring for grandchildren and other children in my home, cleaning after children, creating activities for entertainment, cooking, potty training and flexibility of hours available to help working parents.
• Developed and maintained courteous and effective working relationships with parents
• Skilled at working independently

• Maintained computer and physical filing systems.
• Created, maintained and updated filing systems for paper and electronic documents.
• Updated reports, managed accounts, and generated reports for company database.
• Handled collection and deposits of payments.
• Confirmed appointments while working from both home and office
• Set up paperwork for new hires, kept up with entering new hires in payroll and setting up all paperwork needed, maintained bookkeeping information to transfer to bookkeeper and accountant
• Worked as a personal assistant to one of the owners
• Set up new vendors and handled payments to vendors
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

• Created, maintained and updated filing systems for paper and electronic documents.
• Maintained computer and physical filing systems.
• Updated reports, managed accounts, and generated reports for company database.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Developed and maintained successful relationships with vendors, suppliers and contractors.
• Managed office operations while scheduling appointments for Hvac technicians and installers
• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
• Coached new hires on company processes while managing employees to achieve maximum production.
• Controlled finances to lower costs and keep business operating within budget.
• Managed compliance to keep organization operating within legal and regulatory guidelines.
• Reported to senior management on organizational performance and progress toward goals.
• Evaluated employee records and productivity and submitted evaluation reports.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Established team priorities, maintained schedules and monitored performance.

Currently enrolled seeking a bachelor's degree in Psychology.

Entered the workforce and did not complete college degree until currently.