MELISSA STEELE
Summary
Senior operations and supply chain leader with 10+ years driving large-scale transformations across healthcare, humanitarian logistics, and government. Proven success in supply chain optimization, strategic sourcing, logistics network design, and operational integration for multi-million-dollar programs. Expert in demand planning, forecasting, and KPI development using SQL, Python, R, and Power BI. Adept at leading cross-functional teams, executing consulting-style engagements, and guiding M&A-adjacent integrations and change management.
Overview
12
12
years of professional experience
1
1
Certification
Work History
SENIOR DATA ENGINEER – Supply Chain Analytics
Optimize Manpower Solutions / NJ Department of Labor
03.2024 - Current
- Designed and optimized ETL pipelines to integrate workforce and operational data supporting supply chain capacity planning at the state level.
- Created executive Power BI dashboards visualizing program throughput, demand trends, and resource utilization; automated refresh cycles with SQL/Python.
- Consolidated data across ERP/operational systems to provide real-time performance insight for leaders and partner agencies.
SENIOR PROGRAM MANAGER – Operational Supply Chain Strategy
SGS Consulting / NYC Health + Hospitals (HERRC)
01.2024 - 11.2024
- Directed multi-agency logistics strategy supporting resettlement operations for 20,000+ clients; integrated housing, healthcare, and legal services into a unified supply chain framework.
- Led strategic sourcing and vendor management for shelter operations; negotiated SLAs and ensured on-time delivery of critical goods and services across multiple sites.
- Built KPI dashboards in Power BI/Python tracking inventory turnover, supplier performance, and resource allocation; enabled data-driven rebalancing.
- Deployed ML time-series models to forecast demand surges during outbreaks (COVID-19, TB, Candida auris), aligning staffing and supplies to need.
- Improved on-time delivery rates by 18% via process re-engineering and proactive supplier scorecards.
CLINICAL RESEARCH DATA ANALYST INTERN – Logistics Data & Reporting
Johnson & Johnson
01.2024 - 04.2024
- Analyzed vaccine trial logistics data including sample storage, cold-chain integrity, and shipment tracking; identified bottlenecks to improve throughput.
- Built predictive models to anticipate site-level supply constraints and optimize distribution across global research locations.
OPERATIONAL SITE LEAD – Humanitarian Supply Chain Operations
SGS Consulting / NYC Health + Hospitals (HERRC)
08.2023 - 01.2024
- Opened and managed two high-capacity shelters; oversaw logistics operations, staffing, and vendor relationships for 4,000+ clients.
- Implemented supply protocols and reorder points ensuring continuous availability of critical medical and operational supplies; reduced procurement delays by 25%.
LEAD EPIDEMIOLOGY INVESTIGATOR – Strategic Operations & Logistics
Cherokee Federal / FEMA
01.2022 - 03.2023
- Established rapid-deployment supply operations in disaster zones; coordinated multi-agency resource distribution for time-critical missions.
- Developed Power BI/SQL dashboards integrating inventory and readiness metrics to optimize allocation and response time.
PROGRAM MANAGER – Data-Driven Wellness Strategy
Go Head Solutions / First Republic Bank
04.2022 - 12.2022
- Merged CRM, HR, and utilization data to guide sourcing and distribution of wellness resources; built executive reports on ROI and adoption.
- Designed logic-based triggers to tailor offerings by engagement scores, improving program efficiency and inventory planning.
LEAD PUBLIC HEALTH ADVISOR
CDC Contractor (Caduceus Healthcare)
03.2022 - 07.2022
- Led cross-agency coordination for communicable disease control at ports of entry; improved triage workflow throughput and compliance.
LEAD PUBLIC HEALTH ADVISOR
Loyal Source Government Services / CDC
08.2021 - 03.2022
- Enhanced risk assessment protocols and tertiary screening operations; improved inter-agency collaboration by 40%.
TEACHER
NYC Department of Education
09.2020 - 10.2021
- Applied data-driven methods to improve outcomes; collaborated on process improvements and reporting.
INFECTION PREVENTION / MEDICAL OFFICE ASSISTANT
Lenox Hill Hospital (Northwell Health)
03.2019 - 08.2020
- Supported large-scale infection control initiatives; assisted with policy development and compliance reporting.
CRITICAL RESPIRATORY CARE / MEDICAL ASSISTANT
Weill Cornell Medical Center
01.2018 - 03.2019
- Maintained equipment logs; contributed to hospital-wide infection control initiatives and safety compliance.
INFECTIOUS DISEASES / PATIENT CARE ASSOCIATE
Kings County Hospital Center
03.2013 - 02.2018
- Delivered patient care in infectious diseases; supported adherence programs and IPC projects.
Education
MBA - Project Management
Southern New Hampshire University
Manchester, NH01.2022
MPH - Global Health
Souther New Hampshire University
01.2021
BA - English Language & Literature
Southern New Hampshire University
Manchester, NH01.2020
AS - Science
Union County College
Union, NJ01.2019
Doctor of Public Health (DrPH) -
Walden University
01.2026
Skills
- Supply Chain Strategy & Transformation
- Demand Planning & Forecasting (ML/AI)
- Direct Materials Sourcing & Procurement
- Logistics & Distribution Optimization
- Inventory Management & Replenishment
- M&A Supply Chain Integration & Carve-outs
- Vendor & Contract Management
- KPI Dashboards (Power BI, SQL, Python, R)
- ERP & Cloud: AWS, Azure, GCP
- Risk & Compliance (OSHA, CDC, Joint Commission)
Certification
- CIC — Infection Control & Epidemiology
- Advanced Microsoft Power BI (AICPA)
- Advanced Analytics SAS Certification
- Basic Life Support (AHA), 2025
- Executive Leadership — NSLS
Timeline
SENIOR DATA ENGINEER – Supply Chain Analytics
Optimize Manpower Solutions / NJ Department of Labor
03.2024 - Current
SENIOR PROGRAM MANAGER – Operational Supply Chain Strategy
SGS Consulting / NYC Health + Hospitals (HERRC)
01.2024 - 11.2024
CLINICAL RESEARCH DATA ANALYST INTERN – Logistics Data & Reporting
Johnson & Johnson
01.2024 - 04.2024
OPERATIONAL SITE LEAD – Humanitarian Supply Chain Operations
SGS Consulting / NYC Health + Hospitals (HERRC)
08.2023 - 01.2024
PROGRAM MANAGER – Data-Driven Wellness Strategy
Go Head Solutions / First Republic Bank
04.2022 - 12.2022
LEAD PUBLIC HEALTH ADVISOR
CDC Contractor (Caduceus Healthcare)
03.2022 - 07.2022
LEAD EPIDEMIOLOGY INVESTIGATOR – Strategic Operations & Logistics
Cherokee Federal / FEMA
01.2022 - 03.2023
LEAD PUBLIC HEALTH ADVISOR
Loyal Source Government Services / CDC
08.2021 - 03.2022
TEACHER
NYC Department of Education
09.2020 - 10.2021
INFECTION PREVENTION / MEDICAL OFFICE ASSISTANT
Lenox Hill Hospital (Northwell Health)
03.2019 - 08.2020
CRITICAL RESPIRATORY CARE / MEDICAL ASSISTANT
Weill Cornell Medical Center
01.2018 - 03.2019
INFECTIOUS DISEASES / PATIENT CARE ASSOCIATE
Kings County Hospital Center
03.2013 - 02.2018
MBA - Project Management
Southern New Hampshire University
MPH - Global Health
Souther New Hampshire University
BA - English Language & Literature
Southern New Hampshire University
AS - Science
Union County College
Doctor of Public Health (DrPH) -
Walden University
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