Overview
Work History
Education
Skills
Certification
Timeline
Summary
Software & Systems
Software & Systems
Melissa Steiner

Melissa Steiner

Suwanee,GA

Overview

25
25
years of professional experience
1
1
Certificate

Work History

Diversity, Equity, and Inclusion Manager

Burlington Stores, Inc.
Burlington, NJ
05.2022 - 11.2023
  • Organized and facilitated training on topics like cultural competency, unconscious bias, microaggressions, workplace authenticity, generational diversity, inclusive interactions, influencing hiring managers, and leading multilingual teams.
  • Assisted in developing strategies to improve recruitment, retention, and promotion of diverse employees in partnership with TA and Early Career.
  • Initiated intake calls with senior management on inclusive work culture through improved communication and team building.
  • Developed resources and training tools for managers regarding best practices for creating a welcoming work environment for all employees.
  • Evaluated existing procedures for recruiting, hiring, promoting, and retaining a diverse workforce based on gender identity, race and ethnicity, age, disability status, sexual orientation.
  • Reviewed job postings, recruitment materials, new leader training, and new hire onboarding guides for inclusive language.
  • Engaged with external partners to build relationships that support organizational objectives related to supplier/vendor diversity efforts.

Territory Recruiter

Burlington Stores, Inc.
Burlington, NJ
11.2010 - 05.2022
  • Collaborated with key stakeholders and senior leaders to understand hiring needs and develop effective recruitment strategies.
  • Sourced candidates through various methods, including job boards, social media, and networking.
  • Screened candidates through assessments and interviews to ensure they meet company standards.
  • Networked within the territory to expand the talent pipeline; managed pipeline to plan for future needs
  • Prioritized an exceptional candidate experience throughout lifecycle, including succession planning
  • Ensured compliance with labor laws and company policies.
  • Developed and implemented recruiting strategies to meet current or anticipated staffing needs.
  • Consulted and trained management on inclusive and equitable assessment and interviewing strategies while applying analysis to diversity opportunities within the team.

VP, Store Manager

Macy's Inc.
Pearland, TX, $22 Mil Annual Volume
04.2005 - 11.2010
  • Recruited, hired, and developed a high-performing sales team; set performance expectations and maintained a positive work environment for 200+ employees.
  • Led by example in delivering exceptional customer service; ensured a welcoming and tidy store environment.
  • Drove sales growth through effective merchandising and promotions; monitored sales performance and optimize profitability.
  • Oversaw store layout and displays to create an exciting shopping experience.
  • Managed inventory levels and implemented loss prevention store action plans.
  • Maintained daily store operations and collaborated on storewide initiatives.
  • Ensured compliance with company policies and regulations for safety.
  • Analyzed customer feedback and enhanced the shopping experience.
  • Budget Management: Managed store budget, including labor and expenses.
  • Built positive community relationships through events and initiatives.

Store Manager

Kohls Department Store
Charlotte, NC, $25 Mil Annual Volume
04.2003 - 04.2005

Store Manager

Old Navy
Charlotte, NC, $6 Mil Annual Volume
06.1998 - 04.2003

Education

Bachelor of Arts - Child & Family Studies

Berea College, Berea, KY
01-1995

Phi Kappa Phi; Kappa Omicron Nu

Dean's List 1991-1995, magna cum laude

Study Abroad: Morelia, Michoacan, Mexico, 1992 & 1994; Taichung, Taiwan, 1992 & 1993

Skills

  • Performance Management
  • Staff Development
  • Strategic Planning
  • Exceptional Verbal and Written Communication
  • Cross-Functional Team Management
  • Project Management
  • Performance Evaluations
  • Key Performance Indicators
  • Team Leadership
  • Complex Problem-Solving
  • Customer Service
  • Human Resources
  • Policy Implementation
  • Proposal Writing
  • Presentations/Facilitation
  • Coaching and Mentoring
  • Relationship Building
  • Staff Recruiting and Retainment
  • iCIMS Applicant Tracking software
  • Diversity, Equity, & Inclusion Initiatives
  • Sourcing, Recruitment, Retention
  • Social Media Recruiting
  • Succession Planning
  • Compensation Negotiation
  • WorkDay proficiency
  • LinkedIn Recruiter certified

Certification

  • DEI Certification, National Diversity Council, May 2022
  • LinkedIn Recruiter Certified

Timeline

Diversity, Equity, and Inclusion Manager - Burlington Stores, Inc.
05.2022 - 11.2023
Territory Recruiter - Burlington Stores, Inc.
11.2010 - 05.2022
VP, Store Manager - Macy's Inc.
04.2005 - 11.2010
Store Manager - Kohls Department Store
04.2003 - 04.2005
Store Manager - Old Navy
06.1998 - 04.2003
Berea College - Bachelor of Arts, Child & Family Studies

Summary

Experienced Recruiter and DEI Manager with expertise in enhancing workforce diversity and implementing inclusive strategies. Successfully increased quality hires and strengthened organizational culture through effective DEI initiatives. Skilled in talent acquisition and building diverse teams, with a commitment to promoting equity and inclusivity.

Software & Systems

  • Word, Excel, Powerpoint, Google docs, Office, Canva
  • ICIMS, WorkDay, Linkedin, Indeed

Software & Systems

  • Microsoft Office Suite (Word, Excel, Powerpoint, Teams), Canva
  • ICIMS, WorkDay, LinkedIn Recruiter, Indeed

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Melissa Steiner