Melissa Stewart
Miami,FL
Summary
Results-driven Human Resources Professional skillful in strategic planning, policy integration and performance improvements. Always pursuing ways to maximize efficiency, employee satisfaction and cost savings.
Overview
16
16
years of professional experience
Work History
Corporate Senior HR Business Partner
The Berkley Group Inc
04.2022 - Current
- Evaluate HR metrics to identify trends, measure success, and make data-informed decisions about ongoing strategic priorities.
- Streamline HR processes for increased efficiency and cost savings.
- Resolve understaffing issues, disputes, employee terminations, and disciplinary procedures.
- Foster strong relationships between employees and management through open-door policies
- Conduct thorough investigations into reported incidents of harassment or discrimination.
- Manage full cycle of recruiting, hiring, and onboarding new employees.
- Conduct exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Collaborate closely with internal teams to develop and implement successful human resources systems and processes.
- Advise management on best practices for employee growth and productivity goals, consistently helping companies improve retention.
- Updated HR database with new employee information, changes in benefits, and other details.
People Operations Manager
GA Telesis
03.2019 - 04.2022
- Implemented HR Policies and Procedures
- Created and Implemented Covid-19 Protocol
- Full cycle of Recruitment (Prescreening, interviewing, drug, and background check, offer letter)
- Partnered with senior management to develop talent plans in support of the company's growth initiative, including succession planning and talent acquisition strategies to retain and attract top talent through performance management
- Fostered cross-functional relationships and ensured managers and employees are properly connected through coaching, communication, and collaboration with department heads
- Created standardized processes for employee transactions such as terminations, transfers, pay changes, merit increases, discretionary increases, and other compensation-related expenditures
- Managed the onboarding process by providing clarity and connection for all employees and their roles, and continuous improvement to meet organization needs
- Processed Bi-weekly Payroll for 300 + employees
- Administered labor laws and regulations through diligent monitoring and proactive policy updates. (NY, CA, FL, GA, NC, AZ, OH, OK, and CO).
Human Resources Administrator
Beard Marine Group
05.2018 - 03.2019
- Processed weekly payroll using Paylocity for 150 + employees.
- Managed benefits administration by ensuring timely enrollment and accurate record-keeping for all employees.
- Prepared and maintained employee handbook on policies and procedures
- Facilitated employee engagement and morale activities
- Managed employee complaints, through investigations, representing the origination at unemployment hearings
- Coordinated new hire orientations and provided onboarding and training for new employees.
Human Resources/ Benefits Administrator
CreativeDrive
09.2015 - 09.2017
- Managed a broad range of HR functions including benefits such as 401k (500 + employees).
- Addressed any discrepancies found during reconciliation processes between carrier invoices and payroll deductions.
- Administered leave programs including Short Term Disability, FMLA, and personal leaves
- Facilitated new hire and benefits orientation
- Managed relationships with third-party vendors insurance carriers, retirement plan administrators, and wellness program providers.
- Handled the annual open enrollment process, ensuring a smooth and efficient experience for all employees.
- Supervised the COBRA administration that included notifications, enrollments, and terminations in compliance with applicable laws.
Human Resource / Payroll Coordinator
Centerplate/Hard Rock Stadium
06.2015 - 01.2017
- Handled employee inquiries and complaints regarding policy, payroll, and benefits issues.
- Facilitated seamless onboarding of new hires by providing comprehensive training on timekeeping of payroll policies.
- Verified and submitted timekeeping information for accurate and efficient payroll processing, for 100+ employees.
- Reduced payroll errors through auditing employee timecards.
Human Resources Generalist
Interactive Response Technologies
01.2008 - 02.2011
- Managed 3 support staff
- Coordinated and facilitated management hiring, terminations, promotions, performance review, safety, and harassment
- Investigated accidents and prepared reports for the Worker's Compensation.
- Conducted thorough investigations into workplace complaints, maintained confidentiality and professionalism throughout the process.
- Provided guidance on talent management, payroll, FMLA and benefits.
- Facilitated criminal background check process for new hires.
- Processed unemployment claims and acted as company representative at unemployment hearings.
- Improved quality of hiring decisions by working by partnering hiring managers on new comprehensive employment selection processes.
- Collaborated with managers to identify and address employee relations issues.
- Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
Education
B.A. - Business Management
Dowling College Oakdale
Oakdale, NY05.2005
Skills
- HR Policies & Procedures
- Employee Counseling
- Training and Development
- Labor Laws
- Lawson Portal, ADP Workforce Now, Paylocity, and UKG PRO
- Performance Management
- Talent Acquisition
- Benefits Administration
- Workers' Compensation
- HR analytics
- Payroll Administration
- Employee Relations Management
- Recruitment and Selection
- Microsoft Office Suite
- Leadership Coaching
- Policy Implementation
Timeline
Corporate Senior HR Business Partner
The Berkley Group Inc
04.2022 - Current
People Operations Manager
GA Telesis
03.2019 - 04.2022
Human Resources Administrator
Beard Marine Group
05.2018 - 03.2019
Human Resources/ Benefits Administrator
CreativeDrive
09.2015 - 09.2017
Human Resource / Payroll Coordinator
Centerplate/Hard Rock Stadium
06.2015 - 01.2017
Human Resources Generalist
Interactive Response Technologies
01.2008 - 02.2011
B.A. - Business Management
Dowling College Oakdale
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