Melissa Stewart
Hamlin
Summary
Highly qualified and soon to be board certified Family Nurse Practitioner with foundational knowledge gained through 150 hours in multiple settings including Urgent Care, Women's Health, Longterm Care, Pediatric Emergency Care, and RGH Hospitalist within Rochester Regional Health. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start a career and make meaningful contributions with commitment, as well as driven to build strong relationships with patients and families. Acts as patient advocate to achieve best possible outcomes.
Overview
12
12
years of professional experience
Work History
Director of Nursing
Rochester General Hospital
09.2023 - Current
- Development of standard system and affiliate level programs/policy’s/guidelines
- Ensures philosophy, standards and policies are translated into action at the system and affiliate level
- Develops, educates, justifies and implements appropriate clinical staffing complements
- Works in collaboration with recruitment to select and develop staff to meet patient care goals
- Monitors and evaluates operations for compliance with licensure, accreditation and regulatory standards
- Supports and facilitates staff professional development
- Oversight of quality, regulatory and risk management functions at the system and affiliate level
- Provide education, support and guidance to all team members related to clinical workflow.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Performed rounds to observe care and interview staff, residents, and families.
- Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
Director of Nursing
Ambulatory- Specialty- Rochester Regional Health
03.2021 - 07.2023
- Operationalized multiple Drive Thru Evaluation, Testing and Vaccination sites
- Coordinated with RRH Workforce Redeployment team for additional staffing requests, as needed
- Provided and Delegated education and guidance to all team members on clinical workflows
- Demonstrates, educates, and enforces clean vs
- Dirty workflows
- Develop programs and strategies to monitor the quality of patient care and patient outcomes.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
Nurse Manager
Rochester Regional Health
01.2018 - 03.2021
- Development of standard service-line level programs/policy’s/guidelines
- Ensures philosophy, standards and policies are translated into action at the service line level
- Selects and develops staff to meet patient care goals
- Staff management: scheduling, assignments, performance management
- Oversight of clinical orientation/on-boarding and competencies
- Oversight of quality, regulatory and risk management functions at the service line level
- Manage concerns with the nursing team, patients and families
- Work together with Practice Managers and Senior Practice Administrators with staffing issues
- Complete annual performance evaluations for clinical team members.
RN Practice Manager
Wilson Internal Medicine, Pediatrics & North Greece Family Medicine
01.2016 - 01.2018
- Identify staffing needs and collaborate with the Nursing to develop and implement daily schedule
- Identify supply needs, coordinate and communicate with local Incident Command
- Assure compliance with Joint Commission and DNV regulation
- Provide and monitor budgets and provide oversight of annual, monthly and day to day operations.
Registered Nurse, ICU
Highland Hospital
01.2014 - 01.2016
- Monitor Critically ill patients and demonstrate extensive knowledge of multiple disease states
- Perform full assessments and provide total patient care for 1-2 patients in the ICU
- Collaborated with physicians and other medical staff to develop integrated patient care
- Administer medications thru various routes and monitor patients for adverse effects
- Performed as a first responder to Codes and Rapid Responses throughout the hospital
- Accessed arterial lines, central lines, PICC lines and IVAD’s per order.
- Implemented infection control measures consistently, minimizing risk of cross-contamination among vulnerable ICU patients.
- Advocated for patient needs, working closely with healthcare providers to ensure individualized care plans were developed and executed accordingly.
Registered Nurse
Highland Hospital
01.2013 - 01.2016
- Participated in the Clinical Ladder
- Specialized in GYN Oncology, Palliative Care and Hospice
- Med/Surg Patients, 50% of the unit population
- IVAD access and removal, placed IV’s and PICC line care per orders.
Education
Family Nurse Practitioner Program -
Roberts Wesleyan University
Master of Science in Nursing -
Roberts Wesleyan College
Bachelor of Science in Nursing -
University of Rochester School of Nursing
Bachelor of Strategic Business Management -
The College of Brockport
Skills
- Registered Professional Nurse
- Seven years leadership experience with Urgent Care, Primary Care, Cardiology, Oncology, Neurology, and Operations
- Over two years Intensive Care Unit RN experience
- Five years Med/Surg/OB/GYN/Oncology RN experience
- BLS certified
- Nurse Education and Training
- Leadership and Guidance
- Quality Improvement
- Strong Work Ethic
Organizationalaffiliates
New York Organization for Nursing Leaders (NYONL), 2022-Present
Volunteer Experience
Volunteer Medic and Firefighter, Hilton Fire Department, 2011-2012
Hobbies and Interests
- Camping
- Travel
- Gardening
- Volleyball
Timeline
Director of Nursing
Rochester General Hospital
09.2023 - Current
Director of Nursing
Ambulatory- Specialty- Rochester Regional Health
03.2021 - 07.2023
Nurse Manager
Rochester Regional Health
01.2018 - 03.2021
RN Practice Manager
Wilson Internal Medicine, Pediatrics & North Greece Family Medicine
01.2016 - 01.2018
Registered Nurse, ICU
Highland Hospital
01.2014 - 01.2016
Registered Nurse
Highland Hospital
01.2013 - 01.2016
Family Nurse Practitioner Program -
Roberts Wesleyan University
Master of Science in Nursing -
Roberts Wesleyan College
Bachelor of Science in Nursing -
University of Rochester School of Nursing
Bachelor of Strategic Business Management -
The College of Brockport
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