Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Melissa Stickland

Red Oak

Summary

Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers 5 plus years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care.

Overview

3
3
years of professional experience

Work History

Patient Care Technician Emergency Room

Nebraska Medicine
07.2024 - Current

Responsibilities have included, but are not limited to:

  • Checking patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Enhancing patient satisfaction by providing compassionate and attentive care.
  • Utilizing proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensuring prompt response to call lights, addressing patient needs in a timely manner.
  • Reducing patient stress levels through effective communication and active listening skills.
  • Offering immediate assistance in emergency and routine situations to evaluate needs and deliver care.
  • Assisting in all emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Conducting routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Conducting basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
  • Serve as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
  • Change linens, and trash in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Respond to patient requests for supplies and personal comfort items such as extra blankets.

Patient Care Technician Emergency Room

Children's Hospital
07.2022 - 07.2024

Job duties included, but were not limited to:


  • Monitoring vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisting nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhancing patient satisfaction by providing compassionate and attentive care.
  • Assisting in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Performing blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Provide high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Maintain clean and safe environment to promote patient safety and comfort.
  • Contribute to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Foster strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
  • Assist in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Facilitate smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
  • Recognize potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
  • Reduce stress for patients and families through effective communication and empathetic support.
  • Enable increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
  • Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
  • Participated in ongoing professional development opportunities to stay current on best practices in patient care technology advancements.
  • Contributed to team meetings, offering insights on patient care improvements based on direct observations.
  • Delivered compassionate end-of-life care, offering comfort and dignity to patients in their final stages.
  • Performed multiple Unit Coordinator jobs such as paging Specialists, arranging transports for patients and answering calls.

Special Education Paraprofessional

Red Oak Community Schools
11.2023 - 04.2024


  • Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
  • Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
  • Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
  • Collaborated with teacher to create customized classroom environment integral to students' needs.
  • Maintained positive attitude and affirmatively communicated with each student.
  • Interacted physically and verbally with students throughout each day.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Participated in ongoing professional development opportunities to stay current on best practices in special education instruction and support services.

Education

No Degree - CNA

Iowa Western Community College
Council Bluffs, IA
09-2020

High School Diploma -

Granstburg Senior High
Grantsburg, WI
05-1994

Skills

  • Vital signs monitoring
  • CPR certification
  • Patient observation
  • Blood glucose testing
  • Basic life support
  • Catheter care
  • Specimen collection
  • Professional bedside manner
  • Emergency response

Accomplishments

Volunteer Experience and Leadership

In recent years I have been involved with our local Movie Theatre Board, including two years as Board President. I have also led trips, programs, and events for children through the YMCA as well as adults.

I have overseen fundraisers for groups such as MOPS, the Movie Theatre, PTO, and the YMCA. These activities as well as others have included organization, public speaking, radio interviews, and more.

Timeline

Patient Care Technician Emergency Room

Nebraska Medicine
07.2024 - Current

Special Education Paraprofessional

Red Oak Community Schools
11.2023 - 04.2024

Patient Care Technician Emergency Room

Children's Hospital
07.2022 - 07.2024

No Degree - CNA

Iowa Western Community College

High School Diploma -

Granstburg Senior High