Melissa Stiltner
Beckley,WV
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
I went back to school in my forties, a single mother of three and worked a full time job. The balance of school, work, and home life had to be very disciplined in order to manage every "hat" I needed to wear. I would not change this though if I could because it has made me who I am today. Driven, goal oriented, focused, and a multi-tasker.
Overview
24
24
years of professional experience
Work History
Administrative Assistant
Calvary Assembly Of God
12.2023 - Current
- Responsible for Employee Payroll, Church bills, and Bank Deposits.
- Count and record all incoming income through church giving on a weekly basis
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Frequently booking trips and coordinating travel arrangements, and preparing crucial documents.
- Organized office events and church events for over 300 people such as holiday parties, festivals, or foster care events.
- Managed expense reports for over 20 ministries and created a budget each year for the leader to look at and submit any changes that needed to take place the following year.
- Managed department budgets and generated financial reports for management review and monthly board meetings.
- Managed filing system, entered data and completed other clerical tasks.
- Supported company leaders scheduling appointments and organizing itinerary.
- Sending out mass emails or letters.
- Using Quickbooks and Servant Keeper daily.
Field Social Work Intern
Raleigh County Community Action Association
08.2023 - 05.2024
- Managed caseload efficiently, prioritizing tasks and maintaining timely communication with clients, colleagues, and supervisors.
- Offered community resource guidance to clients to meet family needs for assistance.
- Consulted with other professionals to gain insight and advice and build strong network within organization.
- Conducted outreach to local referral sources to build strong partnerships for supportive services.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of social work.
- Interviewed clients to assess needs and determine most suitable needs and services.
- Maintained client reports to track client progress, record interventions and provide relevant data for analysis.
- Supported families in addressing parenting challenges through education, resource connection, and skills training workshops.
- Maintained detailed case notes, documenting progress towards goals and critical incidents for accurate reporting.
- Developed strong rapport with clients by establishing trust and maintaining open lines of communication throughout the internship experience.
- Performed client screenings and accurately recorded data in case files to facilitate clinical case coordination services and case management duties.
- Enhanced client self-sufficiency through goal setting, problem-solving, and skill-building activities.
- Assisted clients in navigating community resources for optimal support and services.
- Monitored clients' progress to adjust treatment plans accordingly.
- Administered assessments to identify clients' needs and establish treatment plans.
- Conducted home visits to assess clients' home environment and provide support.
Assistant Director
The Learning Tree Day Care Center
06.2000 - 04.2003
- Coordinated field trips or off-campus activities that promote experiential learning opportunities outside the classroom setting.
- Received Payments for services rendered.
- Answering phone calls
- Ensuring children are safe and leaving with those on the contact form.
Education
Bachelor of Social Work - Social Work
Concord University
Athens, WV05.2024
Skills
- Strong Problem Solver
- Scheduling
- Deadline-oriented
- Event Coordination
- Account Management
- Payroll and budgeting
- Expense Reporting
- Data Entry
- Office Administration
- Time Management
- Account Reconciliation
- Meeting Arrangements
- File Organization
- Computer Proficiency
- Assessments with Families
Timeline
Administrative Assistant
Calvary Assembly Of God
12.2023 - Current
Field Social Work Intern
Raleigh County Community Action Association
08.2023 - 05.2024
Assistant Director
The Learning Tree Day Care Center
06.2000 - 04.2003
Bachelor of Social Work - Social Work
Concord University
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