Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Receptionist

Melissa Stith

WFH job
Leitchfield,KY

Summary

Dynamic operations manager with a proven track record at Captain D's, excelling in effective team engagement and operational efficiency. Successfully implemented cost-saving initiatives, enhancing customer satisfaction and ensuring compliance with industry regulations. Skilled in inventory tracking and pre-production coordination, fostering a culture of continuous improvement and professional growth.

Overview

12
12
years of professional experience

Work History

Production Assistant

OFS Internarional
05.2021 - Current
  • Managed daily operations of the production floor, ensuring all tasks were completed accurately and efficiently.
  • Mentored junior staff members, fostering a positive work environment that encouraged professional growth.
  • Assisted in reducing production costs by streamlining processes and eliminating waste.

Manager of Operations

Captain D's
02.2013 - 07.2021
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
  • Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.

Education

High School Diploma - business management and accounting

Grayson County High School And Vocational Tech
Leitchfield, KY
05.1998

Skills

  • Effective team engagement
  • Effective time management
  • Inventory tracking
  • Operational background
  • Work order assessment
  • Pre-production coordination

Accomplishments

  • Increased overall productivity and quality by implementing training programs designed to increase performance levels.
  • Trained and supervised production staff over a 2 week time period.

Timeline

Production Assistant

OFS Internarional
05.2021 - Current

Manager of Operations

Captain D's
02.2013 - 07.2021

High School Diploma - business management and accounting

Grayson County High School And Vocational Tech

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