Melissa Stlouis
Brooklyn
Summary
Dynamic professional seeking a challenging position that leverages a diverse skill set and fosters continuous growth. Committed to utilizing expertise in [specific skills or industry] to contribute effectively to team objectives while embracing opportunities for personal and professional development. Eager to engage in innovative projects that drive success and enhance organizational performance. Passionate about staying ahead of industry trends and applying knowledge to achieve impactful results.
Overview
9
9
years of professional experience
Work History
Driver Assistance
Educational Bus Transportation
05.2024 - Current
- Providing help to the school bus driver in maintaining discipline; assisting students boarding and leaving the school bus.
- Assists With Loading transporting and unloading of students on the assigned bus.
- Assists students with special transportation needs such as wheelchairs, braces, crutches, etc.
- Assists with the security of students on school buses and observes the special needs of individuals.
- Performs related tasks as required.
Customer Service
Doral Health & Wellness
10.2018 - 02.2021
- Maintaining a positive, empathetic, and professional attitude toward patients .
- Keeping records of patients interactions, transactions, comments, and complaints.
- Ensure patients satisfaction and provide professional customer support.
- Communicating with patients through various channels.
- Provided exceptional customer service to clients, responding to questions effectively.
Customer service/ Cashier
Burlington (Department store company)
01.2017 - 03.2018
- Answer customers’ questions about specific products/services.
- Inform customers about discounts and special offers.
- Ensure that each customer receives outstanding service.
- Be aware of current promotional items and the correct pricing.
Education
Associate degree - Nursing
Genesee Community College
06.2027
High School Diploma -
John Dewey High School
06.2019
Skills
- Experienced with Microsoft Word and Excel
- Advanced driver assistance
- Effective multitasking in dynamic settings
- CPR certified
- Strong written and verbal skills
- Fluent in Haitian Creole
- Efficient appointment management
Community Services
Hebron SDA Church Community Program, Help Distribute food and drinks to the Homeless and less fortunate families on Sundays.
Languages
French
Limited Working
Timeline
Driver Assistance
Educational Bus Transportation
05.2024 - Current
Customer Service
Doral Health & Wellness
10.2018 - 02.2021
Customer service/ Cashier
Burlington (Department store company)
01.2017 - 03.2018
Associate degree - Nursing
Genesee Community College
High School Diploma -
John Dewey High School