Melissa Suarez
Los Angeles,CA
Summary
Resourceful Special Education Paraprofessional with over four years of experience assisting classroom teachers and promoting individualized learning techniques. Certified in first aid and CPR. Dedicated to encouraging and motivating students. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Offering advanced qualifications combined with understanding of autism spectrum disorder and learning disabilities. Highly - motivated employee with the desire to take on new challenges.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Rideshare Driver
Lyft
Los Angeles, CA
05.2022 - Current
- Greeted customers and provided them with information about the rideshare service.
- Ensured customer safety by providing seat belts and adhering to traffic laws.
- Navigated routes using GPS systems for efficient delivery of passengers.
- Maintained cleanliness of vehicle interior and exterior, including vacuuming, washing windows, and refueling when necessary.
- Responded to customer inquiries in a timely manner via phone or text message.
- Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
- Performed pre-trip vehicle inspections according to company standards to ensure safety on the road.
- Adhered to all city regulations related to ride share services such as speed limits, parking rules.
- Achieved consistently high customer scores due to exceptional service.
- Presented clean and sanitized vehicle to customers for utmost satisfaction.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Maintained strict compliance with safety rules for passenger and driver protection.
Paraprofessional, Special Education
Los Angeles Unified School District - Widney CPTC
Los Angeles, CA
02.2018 - 04.2022
- Assisted teachers in implementing Individualized Education Plans (IEP) for students with special needs.
- Provided feedback on how well a student is progressing towards meeting their IEP goals.
- Provided one-on-one instruction to students who needed extra help with learning tasks.
- Helped implement behavior management strategies for individual students.
- Assisted in the implementation of educational programs for special needs children.
- Performed a variety of activities pertinent to training, physical care, disciplining, and tutoring in order to inculcate habits, knowledge, and skills in students with disabilities.
- Assisted teachers in implementing lessons or portions of lessons to a student or a group of students, checking accuracy of work, and presenting additional assignments as directed by a teacher.
- Helping students to use books, classroom materials, and equipment.
- Adjusting or rephrasing portions of text and classroom instructions.
- Keeping routine records related to recording attendance, grades, test scores, and lunch money.
- Supported the development of social skills through modeling appropriate behavior and interactions with peers.
- Encouraged independent thinking, problem solving, and self-advocacy skills among students.
- Supervised students during lunch periods, recesses, field trips., ensuring their safety at all times.
- Motivated students to achieve academic success while fostering an environment of respect and acceptance.
- Implemented behavior management strategies designed by special education staff members.
- Collaborated with therapists when necessary to assist students' development of motor skills or sensory processing abilities.
- Assisted with transitioning from one activity to another throughout the day as needed by the student.
- Offered emotional support during times of difficulty or crisis situations involving the student.
- Attended professional development sessions related to working with special education populations.
- Supported students with personalized accommodations, extra assistance and educational assessments.
- Collaborated with teacher to develop personalized and successful learning strategies.
- Managed class of special education students in absence of lead teacher.
- Met one-on-one with autism students and implemented targeted behavioral plans.
- Helped students learn to persevere with challenging tasks and build resilience for later educational efforts.
Store Associate
In N Out Burger
Huntington Park, CA
06.2014 - 06.2019
- Greeted customers and took their orders in a friendly and efficient manner.
- Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
- Operated cash register to process customer payments accurately and efficiently.
- Ensured that all food products were prepared fresh daily and stored properly.
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
- Restocked supplies such as napkins, condiments for the convenience of customers.
- Replenished beverages throughout shift ensuring availability at all times.
- Provided quality customer service by adhering to company policies and procedures.
- Followed health department regulations regarding food storage temperatures and sanitation guidelines.
- Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.
- Monitored kitchen equipment such as fryers and ovens to ensure proper functioning and safety compliance.
- Trained new employees on job duties and safe operation of kitchen equipment.
- Collaborated with other team members to ensure timely completion of tasks.
- Complied with all local health codes and regulations concerning food preparation and handling.
- Adhered to company policies regarding attendance and punctuality.
- Communicated effectively with fellow staff members regarding customer complaints or feedback.
- Kept customer and food preparation areas clean and well-organized.
- Operated cash register and received payment from customers in cash or credit form.
- Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
- Served orders to customers at windows, counters and tables.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Prepared ingredients for cooking including portioning, chopping, and storing food before use.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Observed food safety and sanitation protocols to reduce germ spread.
Education
High School Diploma -
Performing Arts Community High School
Los Angeles, CA06-2013
Skills
- Bilingual in English and Spanish
- Microsoft Office
- First aid and CPR certified
- Strong Communication and Interpersonal Skills
- Organizational Skills
- Emotional Intelligence
- Excellent Classroom Management
- Special Education Support
- IEP Familiarity
- Group and Individual Instruction
- Data Collection
- Computer Skills
- Lesson Planning
- Excellent Customer Service Skills
- Analytical and Critical Thinking
- Problem-Solving
- Flexible and Adaptable
- Friendly, Positive Attitude
- Dependable and Responsible
- Punctual and Hardworking
Certification
- Adult and Pediatric First Aid/CPR - Date Completed: 7/31/2023
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Rideshare Driver
Lyft
05.2022 - Current
Paraprofessional, Special Education
Los Angeles Unified School District - Widney CPTC
02.2018 - 04.2022
Store Associate
In N Out Burger
06.2014 - 06.2019
High School Diploma -
Performing Arts Community High School