Melissa Swan
San Diego,CA
Summary
Compassionate professional focused on helping clients maintain personal hygiene and assisting with activities of daily living. Skilled in preparing meals, maintaining organized living spaces and documenting behaviors. Committed to emotional and social support to promote overall wellness.
Overview
25
25
years of professional experience
Work History
Home Health Caregiver
Self-employeed
Artesia, CA
11.2023 - 10.2024
- Provided assistance to patients with activities of daily living, such as bathing, grooming and toileting.
- Monitored patient vital signs and reported changes to physician or nurse.
- Administered medications as directed and documented medication administration in accordance with established policies and procedures.
- Transported clients to medical appointments or other destinations when necessary.
- Developed individualized care plans based on assessments of clients' needs and preferences.
- Demonstrated compassion and respect for all clients while maintaining professional boundaries at all times.
- Educated family members about how best to provide care for their loved one at home after discharge from facility or hospital setting.
- Encouraged independence among patients by helping them learn self-care skills that can be used independently without assistance from others.
- Promoted positive morale among patients by providing emotional support during difficult times.
- Responded quickly and appropriately to emergency situations involving assigned patients.
- Actively listened to concerns expressed by family members concerning their loved one's condition or treatment plan.
- Maintained clean and well-organized environment for client happiness and safety.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Recognized emergency situations and implemented appropriate procedures.
Advanced EMT
Kaiser Permanente
Downey, CA
02.2017 - 11.2023
- Assessed and treated patients with a wide range of medical conditions, including cardiac arrests and trauma.
- Maintained patient records and wrote detailed reports on treatments provided.
- Performed daily equipment checks and restocked supplies as necessary.
- Responded quickly to emergency calls while maintaining composure under pressure.
- Monitored vital signs including pulse rate, respiration rate, temperature, blood pressure and oxygen saturation levels.
- Worked closely with other healthcare professionals in order to coordinate patient care plans.
- Assisted physicians in performing minor medical procedures in the field.
- Documented all activities in accordance with department policies and standards.
- Participated in continuing education courses to stay up-to-date on current practices.
- Assessed emergency situations and prioritized medical care for patients.
- Remained level-headed and proactive during emergency situations.
- Collaborated with nursing staff to ensure quality patient care.
- Provided emergency life-saving measures as needed for cardiac arrest, respiratory failure and shock victims.
- Responded quickly to emergencies by utilizing appropriate assessment techniques, triage protocols and stabilization measures.
- Managed inventory levels of supplies ensuring adequate stock was available at all times.
- Provided emotional support for family members throughout difficult situations associated with illness or injury.
- Assisted with CPR and airway clearing procedures during emergencies.
- Responded to cardiac monitor alarms and other codes requiring immediate response.
- Coordinated with nurses to assess and prepare patients for tests and medical procedures.
- Took blood pressure measurements and reported to nurse or physician if above or below normal levels.
- Facilitated communication patients, visitors, nurses, physicians and other hospital personnel.
Secretary
New Life Community Church
Artesia, CA
11.2015 - 12.2017
- Provided administrative support to the office manager and other staff members.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Proofread documents before submission; corrected any errors found in grammar or punctuation.
- Greeted visitors and directed to appropriate location or person.
- Handled incoming calls and directed callers to appropriate department or employee.
EMT-Intermediate
Connecting Kids Day Camp
Artesia, CA
07.2015 - 01.2017
- Provided health services to students, including first aid and administering medication.
- Implemented school policies related to health and safety of students.
- Instructed classes on nutrition, hygiene, and disease prevention.
- Educated faculty members on recognizing signs of illness in students.
- Maintained accurate records of student health information.
- Collaborated with teachers and other staff members to ensure a safe learning environment for students.
- Provided direct health care services to students involving triage, evaluation, and first aid care for illness and injury.
- Communicated with students about feelings, need for assistance or social and emotional support.
- Evaluated students with health concerns or injuries to develop plan of care or provide reference to appropriate healthcare providers.
EMT
Lynch Ambulance
Anaheim, CA
01.2012 - 07.2015
- Assisted in the transport of patients from accident scenes to medical facilities.
- Performed basic life support, including CPR and airway management.
- Responded to 911 calls for assistance with medical emergencies.
- Assessed patients' conditions during transport and communicated findings to healthcare staff upon arrival at hospital.
- Maintained equipment and supplies necessary for providing medical services in field settings.
- Provided emotional support to patients and their families during medical emergencies.
- Operated ambulances safely under both normal and emergency conditions.
- Collaborated with other healthcare providers such as paramedics and nurses.
- Facilitated communication between family members of a patient undergoing treatment.
- Assessed emergency situations and prioritized medical care for patients.
Sandwich Artist
Subway
La Palma, CA
07.1999 - 02.2001
- Greeted customers and provided product knowledge.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Operated cash registers to process payments from customers.
- Maintained cleanliness of work area throughout shift.
- Stocked shelves with products and supplies.
- Organized inventory for efficient restocking of products.
- Assisted in the training of new staff members on proper sandwich-making techniques.
- Followed established procedures for handling money transactions accurately.
- Verified that prepared food met quality standards prior to serving it to customers.
- Assisted team members during peak hours when necessary.
- Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
Education
Emergency Medicine
Rio Hondo College
Whittier, CA12-2011
High School Diploma -
John F. Kennedy High School
La Palma, CA06-2002
Skills
- Ongoing Disease Coordination
- Nutrition management
- Cultural sensitivity
- Emotional support
- Behavioral Intervention Strategies
- Medical equipment operation
- Vital signs monitoring
- Meal preparation
- Personal Hygiene Support
- Wound care
- Housekeeping
- Complaint resolution
- Relationship building
- Professional telephone demeanor
- Problem-solving
- Client relations
- Multi-task management
- Courteous demeanor
- Time management
Timeline
Home Health Caregiver
Self-employeed
11.2023 - 10.2024
Advanced EMT
Kaiser Permanente
02.2017 - 11.2023
Secretary
New Life Community Church
11.2015 - 12.2017
EMT-Intermediate
Connecting Kids Day Camp
07.2015 - 01.2017
EMT
Lynch Ambulance
01.2012 - 07.2015
Sandwich Artist
Subway
07.1999 - 02.2001
Emergency Medicine
Rio Hondo College
High School Diploma -
John F. Kennedy High School
Similar Profiles
Presley BillingsleyPresley Billingsley
Dog Sitter at Self-employeedDog Sitter at Self-employeed
John LawyerJohn Lawyer
Audio Production & Technical Support (Freelance) at Self-employeedAudio Production & Technical Support (Freelance) at Self-employeed
Isabella SantosIsabella Santos
Babysitter at Self-employeedBabysitter at Self-employeed
Brice ConoverBrice Conover
Seedstock Producer at Self-employeedSeedstock Producer at Self-employeed
Ayleen Guadalupe Prado GuzmanAyleen Guadalupe Prado Guzman
Jack N the Box at Sonia MartinezJack N the Box at Sonia Martinez