MELISSA SWEET

• Conducted compliance audits to ensure adherence to regulatory standards and internal policies.
• Assisted in developing and implementing compliance training programs for employees.
• Monitored changes in regulations, adapting policies to maintain compliance.
• Collaborated with departments to identify potential compliance risks and recommend solutions.

Hiring and Recruitment

Safety Office

Compliance Officer

Checker

Customer Service

Asst Mgr Relief

• Monitored compliance with health and safety regulations across the store.
• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Assisted in developing promotional displays to increase product visibility and sales.

• Managed inventory levels, ensuring product availability and minimizing waste.
• Supervised team operations to ensure compliance with store policies and procedures.
• Trained staff on customer service best practices to enhance shopping experience.
• Coordinated scheduling and staffing to optimize employee productivity during peak hours.

• Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
• Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
• Used cleaners and squeegees to clean windows, glass partitions and mirrors.
• Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
• Supervised supplies in inventory and submitted reorder requests.
• Used time management and efficient cleaning methods to meet deadlines.
• Emptied trashcans and transported waste to collection areas.

• Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Monitored security and handled incidents calmly.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
• Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
• Increased sales revenues by promoting complementary products and educating customers about store promotions.
• Increased sales by driving operational efficiencies and building excellent customer rapport.
• Reduced financial discrepancies by monitoring credit card sales and deposits.
• Established and optimized schedules to keep coverage and service in line with forecasted demands.