Melissa S. Whitworth

Dynamic Program Supervisor at Waymakers with proven expertise in crisis intervention and team leadership. Successfully enhanced community engagement and volunteer coordination, driving impactful outreach initiatives. Adept in quality assurance and human resources, fostering a culture of excellence and support. Recognized for effectively managing operations and mentoring staff to achieve organizational goals.

• Group Home Administrator, State of California Department of Social Services Community Care Licensing Division

• J. Scott, Miller, Sheriff's Deputy, (308) 352-6719, Perkins County Sheriff's Office, 200 Lincoln Avenue, Grant, NE
• Jennifer, Pentz, Marriage and Family Therapist, (714) 308-2743, CSP, Inc
• Dr. Amy, Manfrini, MFT and Professor in Human Services, (657) 278-8444, Cal State University Fullerton

• Laguna Beach Youth Shelter, Interim/Official Volunteer Coordinator, 2015-09, Present, Performed all duties of Volunteer Coordinator including recruiting, coordinating and training all volunteers and interns within the CCRP Laguna Beach, performing community outreach while developing and maintaining pertinent agency relationships with current and potential donors, overseeing and executing the schedules of all CCRP Youth Specialists, overseeing and coordinating weekly house menus, maintaining house needs, and assisting House Supervisor in guiding and training Youth Specialists.
• Laguna Beach Youth Shelter, QA Specialist, 2014-09, 2015-09, Performed all duties of the QA Specialist including providing data entry into IRIS, maintaining HCA compliant files on all CCRP Laguna Beach residents, coordinating the daily schedules of house residents including intakes, assessments, and appointments, receiving, filtering, and executing telephone contact interviews with potential clients and their families, helping with all office and administrative duties.
• Laguna Beach Youth Shelter, Youth Specialist, 2012-11, 2015-09, Performed all duties if the Youth Specialist including running therapeutic groups, coordinating and scheduling client intakes and exits, performing client safety analysis, maintain house safety and stability, and providing office and administrative support.

• Assisted with the creation of the Caring SHOS organization at CSUF which implemented the idea of students helping other students by organizing food and clothing drives, school supply donations and delegation, and community awareness.
• Directed 50+ employees at Allwest Remediation, Inc. handling all administrative and personnel needs including interviewing and hiring employees as well as training and leading continued education.
• Recruited, interviewed, trained, and managed over 40 volunteers and interns for the CSP Youth Shelter during the Jon Coutchie Memorial Fundraiser.
• Recruited, interviewed, trained, and currently manage over 20 volunteers and interns as well as maintain and coordinate the services of over 20 ongoing volunteers at the CSP Youth Shelter.

• Comfortably able to speak at public events including fundraisers and community outreach events. Over 10 years experience in public speaking and public relations.
• Experience in developing and maintaining strong relationships with potential volunteers and donors.
• Experience in developing strong rapport with other team leaders, staff, and clients in order to successfully achieve a common goal for the betterment of the agency and the clients we serve.