Melissa Tanner
Syracuse,NY
Summary
Dedicated Medical Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Receptionist
St. Joseph’s Hospital
01.2005 - 10.2007
- Greeting Patients: Professionally welcoming patients both in person and over the phone.
- Answering Questions: Quickly addressing inquiries and properly referring any issues
- Scheduling Appointments: Optimizing provider schedules and ensuring patient satisfaction through efficient scheduling.
- Patient Arrival Notification: Notifying providers when patients arrive.
- Patient Comfort: Comforting patients by anticipating their anxieties and effectively answering their questions.
- Maintaining Records: Ensuring availability of treatment information by retrieving and updating patient records.
- Financial Transactions: Verifying financial records, collecting patient charges, and handling third-party claims.
- Inventory Management: Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders.
Inspector
Deletronics Laboratories
01.2000 - 10.2001
- Inspected electronic capacitors with a microscope
- Tested electronic capacitors for electric current
- Packaged for shipping
- Document good and bad pieces
Receptionist
Rescue Mission Clothing Closet
08.1996 - 12.2000
- Sort things that came in through donations.
- Put clothes on hangers.
- Check people out at the front desk.
Receptionist
Association For Better Living
03.1988 - 11.1995
- Data entry
- Answer phones
- Conduct intake with public walk-ins for food giveaway organized by Salvation Army.
- Filing paper work
Education
High School Diploma -
Onondaga-Cortland-Madison BOCES
Liverpool, NY06.2024
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Scheduling appointments
- Customer Service
- Call Answering and Routing
- Appointment Scheduling
- Microsoft Office
- Courteous and Professional
- Relationship Building
- Computer Proficiency
- Visitor and Customer Relations
Timeline
Receptionist
St. Joseph’s Hospital
01.2005 - 10.2007
Inspector
Deletronics Laboratories
01.2000 - 10.2001
Receptionist
Rescue Mission Clothing Closet
08.1996 - 12.2000
Receptionist
Association For Better Living
03.1988 - 11.1995
High School Diploma -
Onondaga-Cortland-Madison BOCES