Melissa Tate
Tampa,FL
Summary
Hardworking and detail-oriented bartender and server with10+ years of experience providing exceptional customer service, managing bar areas, and preparing high-quality food and drinks. Proficient in POS systems, inventory control, and cash handling. Possesses a strong background in hospitality and customer service.
Overview
16
16
years of professional experience
Work History
Bartender and Server
Beef O' Brady's
03.2022 - 12.2024
- Provides a pleasant drinking experience to customers
- Prepares and maintains ingredients by following recipes
- Taking food and beverage orders and accurately entering them into tablet
- Promptly addressing any customer service issues and referring to management if and when necessary
Customer service
LA Fitness
02.2021 - 03.2022
- Great all customers promptly, answer phone calls, help members sign in, keep areas clean and sanitized, other cleaning duties
Office Assistant
Sherry Ferral Petitions
01.2017 - 01.2021
- Collect petitions and organize per county
- Verify each name and voters registration
- Validate persons forms
- Organize, count, and place in correct order
Bartender and Server
Pineapple Point
01.2016 - 09.2017
- Promptly greet all guests in a friendly manner
- Take drink and food order send in POS system
- Make drinks and pick up food to deliver to table
- Closing duties, count drawers, money drop, sweep, mop, etc
Bartender/Banquet Bartender
Grand Bohemian Hotel
01.2014 - 01.2016
- Greet guests and take orders in a fast and friendly manner, secure tabs at all times
- Up sell, and serve drinks/food in a4 star4 diamond hotel
- Set up and break down bar/banquet, count drawer, drop money in safe
- Complete cleaning duties, side work, etc
Cocktail Server
THE PEABODY HOTEL
02.2012 - 11.2015
- Greet all guests quickly and friendly in a4 star4 diamond hotel
- Ring in all orders promptly and deliver drinks from bar
- Secure all tabs with room number or card
- Up sell signature cocktails and tapas
- Cleaning, count drawer, and drop money each shift
Order Puller/Warehouse /E-Commerce Customer Service
District Lines/ AKT Enterprises
01.2009 - 02.2012
- Take order slips to warehouse and locate items, scan, print label, pack and ship order
- Promoted to E-Commerce Customer Service
- Respond to customers via email help desk system and telephone
- Communicate and coordinate with internal departments
Education
Associate Of Science - Nursing
Florida Technical College
Orlando, FLHigh school diploma - general
Cocoa High School
Cocoa, FL05.2006
Skills
- Banquet Experience
- Bartending
- Cash Handling
- POS (10 years)
- Inventory control
- E-commerce
- Serving Experience (10 years)
- Toast (2 years)
- Order Picking
Timeline
Bartender and Server
Beef O' Brady's
03.2022 - 12.2024
Customer service
LA Fitness
02.2021 - 03.2022
Office Assistant
Sherry Ferral Petitions
01.2017 - 01.2021
Bartender and Server
Pineapple Point
01.2016 - 09.2017
Bartender/Banquet Bartender
Grand Bohemian Hotel
01.2014 - 01.2016
Cocktail Server
THE PEABODY HOTEL
02.2012 - 11.2015
Order Puller/Warehouse /E-Commerce Customer Service
District Lines/ AKT Enterprises
01.2009 - 02.2012
High school diploma - general
Cocoa High School
Associate Of Science - Nursing
Florida Technical College
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