Melissa Taylor
Summary
Enthusiastic and detail-oriented professional seeking office administrative position. Positive nature with excellent people skills. Quick learner with a proactive approach to tasks. Dedicated to creating a welcoming environment. Ready to contribute effectively to the smooth operation of the front desk in a new professional setting.
Overview
18
18
years of professional experience
Work History
Receptionist/Administrative Assistant
Johnson & Wurzer P.C.
Houston, Texas
04.2023 - Current
- Answer incoming calls, take messages, and transfer calls to appropriate personnel
- Maintain a neat and clean reception area
- Maintain cleanliness of the kitchen and keep kitchen supplies in stock
- Provide administrative support to staff members including filing, scanning, and copying documents when necessary
- Assist with special projects assigned by management when required
- Maintain an organized filing system of confidential client information
- Serve visitors by greeting, welcoming and directing to appropriate personnel
- Sort incoming mail and direct to correct personnel each day
- Oversee office inventory by restocking supplies and submitting purchase orders
Homemaker
Self-employeed
Houston, TX
09.2005 - Current
Photography Photo Shoot Assistant
Child Champ Photography
Houston, Texas
- Assisted multiple photographers during various photo shoots of sports teams and school pictures
- Helped set up and take down designated photo shoot areas
- Assisted with grouping children in order to keep a fast flow of picture taking
- Entered in children's names and information into computer
- Placed children in proper pose positions
Retail Sales Associate
Banana Republic
Houston, Texas
- Greeted customers upon entering the store and provided assistance
- Demonstrated knowledge of store products and services
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts
- Handled customer complaints in a professional manner
- Offered suggestions for additional items that may be of interest to customers
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit
- Cross-sold products to boost overall sales purchases
- Maintained knowledge of sales and promotions, return policies and security practices
- Placed special orders or called other stores to find desired items
Assistant Manager
Scott Wynne Outfitters
Houston, Texas
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts
- Greeted customers upon entering the store and provided assistance
- Processed returned merchandise according to company policies
- Completed transactions in an efficient manner while providing excellent customer service
- Organized store by returning merchandise to proper areas and restocked displays
Education
Bachelor of Science - Consumer Science And Merchandising
University of Houston
Houston, TXSkills
- Administrative Support
- File Management
- Positive and Professional
- Mail Distribution
- Organization Skills
- Service-Oriented Mindset
- Greeting and Seating Clients
References
References available upon request.
Timeline
Receptionist/Administrative Assistant
Johnson & Wurzer P.C.
04.2023 - Current
Homemaker
Self-employeed
09.2005 - Current
Photography Photo Shoot Assistant
Child Champ Photography
Retail Sales Associate
Banana Republic
Assistant Manager
Scott Wynne Outfitters
Bachelor of Science - Consumer Science And Merchandising
University of Houston
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