My interests are reading, spending time with my family, and enjoying our 2 dogs and 2 cats
Melissa Taylor
Dayton
Summary
Reliable employee enthusiastically pursuing an opportunity to add immediate value to her work environment. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
16
16
years of professional experience
Work History
House Cleaner
Happy Hearth Cleaning
Dayton, OH
07.2022 - Current
- Disinfected and mopped bathrooms to keep homes sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Offered laundry services when needed
- Helped families organize areas of their home
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
Preschool Teacher
Beavercreek Christian Learning Center
1850 N Fairfield Rd. Beavercreek, OH 45432
08.2017 - 02.2022
- Developed strong relationships with parents and caregivers, providing regular updates on their child's progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained an organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Established positive communication with parents in daily conversation and formal conferences.
- Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
- Assisted and supervised 8-12 children through entire school day.
- Maintained accurate records of each child''s progress throughout the year using various documentation methods such as portfolios or tracking sheets.
- Allowed for ample outdoor discovery time in schedule each day.
- Utilized positive reinforcement to manage classroom behavior, creating supportive learning environment.
- Supported emotional development by teaching and modeling empathy and kindness in daily interactions.
Shift Manager
ALDI
2451 Lakeview Dr. Beavercreek, OH 45431
06.2016 - 08.2017
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Promoted a positive work environment through open communication and constructive feedback.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Scheduled staff to establish adequate coverage during peak business hours.
- Maintained compliance with health and safety regulations, ensuring safe working environment for all employees.
Store Manager
Dollar General
Bluff City, TN
08.2009 - 06.2016
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.
Education
High School Diploma -
Sullivan East High School
Bluff City, TN05-2005
Skills
- Cleaning
- Customer service
- Very organized
- Time Management
- Communication
Interests
Timeline
House Cleaner
Happy Hearth Cleaning
07.2022 - Current
Preschool Teacher
Beavercreek Christian Learning Center
08.2017 - 02.2022
Shift Manager
ALDI
06.2016 - 08.2017
Store Manager
Dollar General
08.2009 - 06.2016
High School Diploma -
Sullivan East High School