Melissa Tepatlan
Chandler
Summary
Developed strong organizational and problem-solving skills in high-volume production environment, ensuring smooth operations and adherence to safety standards. Focused on maintaining quality and efficiency while managing multiple tasks and deadlines. Seeking to transition into new field, bringing dedication and results-driven mindset.
Overview
3
3
years of professional experience
Work History
Production Associate
Stryker
Tempe, AZ
01.2026 - Current
- Conducted quality inspections to maintain product standards and compliance.
- Collaborated with team members to streamline workflows and enhance productivity.
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Prepared materials for assembly work to keep workflows running smoothly.
Food & Beverage
Andretti Indoor Karting & Games
Chandler, Arizona
02.2024 - 02.2025
- Managed day-to-day operations of a high-volume restaurant, ensuring exceptional guest service and satisfaction
- Developed and implemented food safety protocols and ensured compliance with health regulations and inspections for a clean and safe dining environment
- Managed reservations and seating arrangements to ensure efficient flow of the dining area
- Assisted in coordinating with servers and kitchen staff to ensure timely and accurate delivery of food and beverages
- Communicated effectively with kitchen staff and servers to ensure timely and accurate food preparation and delivery as an expo
- Maintained a clean and organized workspace while managing multiple tasks simultaneously during busy shifts
Call Center Representative
IntouchCX
Mesa, Arizona
03.2024 - 11.2024
- Provided excellent customer service by resolving inquiries and addressing concerns in a professional manner
- Utilized computer systems to accurately record and update customer information and provide timely follow-up
- Collaborated with team members to share best practices and improve overall performance metrics
- Recognized for consistently maintaining a high level of customer satisfaction and receiving positive feedback from clients
Prep Cook
Popeyes
Gilbert, Arizona
01.2023 - 05.2024
- Proficient in following recipes accurately and maintaining high standards of food quality and presentation
- Experienced in organizing and maintaining a clean and orderly kitchen work station to ensure a safe and efficient work environment
- Knowledgeable in food safety and sanitation practices, including proper storage, handling, and labeling of ingredients
- Able to work well under pressure in fast-paced environments, collaborating with kitchen staff to meet preparation timelines and customer demands
Education
High School Diploma -
Hamilton High School
Chandler, AZ06-2024
Associates - Veterinary Assistant/Technician
Pima Medical Institute
Mesa, AZ01-2026
Skills
- Bilingual in Spanish
- Food Handlers Certifications
- Microsoft Word
- Phone & Email Etiquette
- POS Systems
- Packaging and labeling
- Product inspection
Timeline
Production Associate
Stryker
01.2026 - Current
Call Center Representative
IntouchCX
03.2024 - 11.2024
Food & Beverage
Andretti Indoor Karting & Games
02.2024 - 02.2025
Prep Cook
Popeyes
01.2023 - 05.2024
Associates - Veterinary Assistant/Technician
Pima Medical Institute
High School Diploma -
Hamilton High School