MELISSA TERRY
San Antonio,TX
Summary
A meticulous Licensed Practical Nurse with three years of medical experience in building relationships, cultivating partnerships, providing direct quality care to patients, and helping solve emerging issues in a clinical setting. Endowed with a powerful sense of teamwork, while serving as a skilled patient care provider, with a dedicated focus in helping patients recover and return to their lifestyle before entering the hospital setting for immediate care. A strong and tireless worker who is dedicated to the healthcare profession and the mission of outstanding service and clinical aid to patients in need.
Overview
27
27
years of professional experience
Work History
Nursing Student
ECPI University
05.2020 - 03.2025
- Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments
- Documented accurate and complete patient information to address patient problems and executed outcomes
- Managed patient care for a long-term care facility, ensuring high-quality care for elderly patients and achieving a 95% patient satisfaction rate
- Managed patient care for a high acuity unity, ensuring timely and effective care for critically ill patients and achieving a 90% patient survival rate
LPN
Johnston Willis Hospital
10.2022 - 02.2025
- Maintained respectful relationships with patients, with focus on improving their quality of life
- Achieve a patient satisfaction rating of 95%
- Prepared patients for examination or treatment, providing explanations of procedures and medications as needed
- Measured and recorded vital statistics, such as blood pressure and respiration
Cashier
McDonald's
08.2019 - 05.2020
- Demonstrated exceptional customer service skills by addressing customer inquiries, resolving complaints, and maintaining a friendly and welcoming atmosphere at the checkout counter
- Upholding company policies and procedures regarding cash handling, security protocols, and confidentiality to safeguard company assets and customer information
- Educated incoming team members on cash register proficiency, stock management protocols, and customer service standards, aligning with industry best practices
Head Server
Ponderosa Steakhouse
02.1998 - 11.2010
- Provided comprehensive training to new servers regarding menu offerings and adherence to restaurant protocols, fostering a culture of excellence in service delivery
- Achieved sales objectives through strategic promotional initiatives and effective upselling techniques, including initiative-taking dessert recommendations
- Engaged loyal patrons by communicating menu updates and changes, ensuring consistent delivery of high-quality service and cultivating lasting customer relationships
Education
Associate of Applied Science - Nursing
ECPI
Richmond, VA03-2025
BLS Certificate -
ECPI UNIVERSITY
Virginia Beach, VA05-2024
LPN Certificate -
ECPI UNIVERSITY
Richmond, VA11.2021
Nursing Student -
ECPI University
11.2021
Skills
- Medical Documentation
- Team Management
- Initiative-taking Problem Resolution
- Time management
- Multitasking
- Patient Evaluation
- Strong Clinical Judgement
- Crisis Management
- Medication Administration
- EHR Certified (Meditech)
- Communication Skills
- Procedure & Policy Modification
- Patient Education
- Patient Care
- Leadership Skills
- HIPAA Compliance
- Patient Assessment
Core Competency
- Proficient in Microsoft Office Suite (Word, Excel)
- Excellent communication skills to deliver vital information to upper-level staff.
- Attend to detail to ensure specifications are being met.
- A highly skilled leader with skills in delegating tasks, team building, and creating a positive experience.
- EHR proficient
Daisy Awards
Nominated for three Daisy Awards for outstanding patient care.
Timeline
LPN
Johnston Willis Hospital
10.2022 - 02.2025
Nursing Student
ECPI University
05.2020 - 03.2025
Cashier
McDonald's
08.2019 - 05.2020
Head Server
Ponderosa Steakhouse
02.1998 - 11.2010
LPN Certificate -
ECPI UNIVERSITY
Nursing Student -
ECPI University
Associate of Applied Science - Nursing
ECPI
BLS Certificate -
ECPI UNIVERSITY
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