Melissa Tessier
Canyon Country,CA
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Office Assistant
Pacific Coast Tire And Service
08.2015 - 09.2017
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Expedited document processing with accurate data entry and timely filing.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Improved data accuracy, entering and updating records in database with keen eye for detail.
- Assisted in preparation of reports and presentations, which contributed to informed decision-making processes.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Purchased and maintained office supplies.
Cashier
Marshalls
08.2011 - 08.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
Certificate of Competency: Real Estate - Real Estate
College of The Canyons
Valencia, CA06.2024
High School Diploma -
Venice High School
Los Angeles, CA06.2011
Skills
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- Prioritizing Work
- Professional and mature
- Strong Problem Solver
- Documentation And Reporting
- English and Spanish Fluency
- AR/AP
Languages
Spanish
Native or Bilingual
Timeline
Office Assistant
Pacific Coast Tire And Service
08.2015 - 09.2017
Cashier
Marshalls
08.2011 - 08.2015
Certificate of Competency: Real Estate - Real Estate
College of The Canyons
High School Diploma -
Venice High School
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