Summary
Overview
Work History
Education
Skills
Timeline
Generic

MELISSA THOMAS

Clinton,MS

Summary

Organized and dedicated Medical Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

20
20
years of professional experience

Work History

Medical Office Assistant

University Of Mississippi Medical Center, UMMC
11.2001 - 12.2021
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Provided prompt, polite and professional in-person and telephone customer service.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Prepared patient charts by gathering and organizing medical records ahead of appointments.
  • Used Epic Software to schedule appointments for doctor visits and procedures.
  • Registered patients and completed associated paperwork for accurate records.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Processed medical insurance claims and payments.

Education

Associate of Arts - Practical Nursing

Hinds Community College
Raymond, MS
05.2005

Skills

  • Medical Records Maintenance
  • Appointment Scheduling
  • Insurance Verification
  • Multitasking and Organization
  • Attention to Detail
  • Phone and Email Etiquette
  • Clinical Medical Assistance
  • Patient Demographics
  • Positive Attitude
  • Appointment Coordination
  • Patient Referrals
  • Reception Management
  • Follow-Up Skills
  • Team Leadership
  • Understanding of Medical Terminology
  • Emergency Procedures
  • Patient Care
  • Patient Screening

Timeline

Medical Office Assistant

University Of Mississippi Medical Center, UMMC
11.2001 - 12.2021

Associate of Arts - Practical Nursing

Hinds Community College

Similar Profiles

  • Jessica NealJessica Neal

    Registered Nurse, Critical Care Unit at University of Mississippi Medical Center, UMMCRegistered Nurse, Critical Care Unit at University of Mississippi Medical Center, UMMC

  • Daphne BrooksDaphne Brooks

    Project Administrator at University of Mississippi Medical Center, UMMCProject Administrator at University of Mississippi Medical Center, UMMC

  • Britt TaylorBritt Taylor

    Surgical ICU Nurse Manager at University of Mississippi Medical Center, UMMCSurgical ICU Nurse Manager at University of Mississippi Medical Center, UMMC

  • Kathleen TuckerKathleen Tucker

    Class Secretary at University of Mississippi Medical Center, UMMCClass Secretary at University of Mississippi Medical Center, UMMC

  • Alton D. ButlerAlton D. Butler

    Computer Scientist/ Engineering Directorate at Enterprise Information Technology IM/IT service delivery team (G-6)/Corporate Information Office (CIO) / U.S. Army Corps of Engineers (USACE)Computer Scientist/ Engineering Directorate at Enterprise Information Technology IM/IT service delivery team (G-6)/Corporate Information Office (CIO) / U.S. Army Corps of Engineers (USACE)

CREATE PROFILE
MELISSA THOMAS