Grant Forrest
Lubbock,TX
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
4
4
years of professional experience
Work History
Producer
RAC Insurance Services
09.2023 - Current
- Established strong relationships with clients, resulting in repeat business and increased referrals.
- Increased sales revenue by developing and maintaining strong customer relationships.
- Achieved sales targets through effective territory management and strategic planning.
- Contributed to team success by sharing knowledge, expertise, and best practices with colleagues.
Senior Account Analyst
K & S Insurance Services
07.2022 - 09.2023
- Enhanced financial analysis accuracy by streamlining data collection and validation processes.
- Optimized budget allocation for departmental projects, implementing cost-saving measures and efficient resource utilization.
- Identified potential risks and opportunities by conducting thorough variance analyses between sales representatives and projections.
- Collaborated closely with cross-functional teams to ensure accurate reporting and alignment of financial goals.
Customer Service Representative
Academy
11.2020 - 02.2021
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and return business.
- Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Construction Worker
Lee Lewis Construction
05.2020 - 08.2020
- Enhanced project efficiency by coordinating with team members and managing resources effectively.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Increased safety awareness through conducting regular training sessions for staff and implementing best practices on the job site.
- Improved client satisfaction by delivering high-quality workmanship consistently, following up on feedback, and addressing concerns promptly.
Education
Bachelor of Arts - Digital Communications And Media
Texas Tech University
Lubbock, TX08.2022
Skills
- Timeline Management
- Territory Management
- Team Leadership
- Cold-Calling
- Closing Techniques
- Networking abilities
- Problem-solving
- Effective negotiation
- Customer service
- Client retention
- Relationship building
Organizations
Beta Theta Pi Alumni, Member of the Delta Mu Chapter, 2019-2022, Texas Tech University
Elite Home Health, Volunteer, Hobbs, New Mexico
Timeline
Producer
RAC Insurance Services
09.2023 - Current
Senior Account Analyst
K & S Insurance Services
07.2022 - 09.2023
Customer Service Representative
Academy
11.2020 - 02.2021
Construction Worker
Lee Lewis Construction
05.2020 - 08.2020
Bachelor of Arts - Digital Communications And Media
Texas Tech University
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