Melissa Thomas
Canton,Ohio
Summary
Dynamic Nutrition Specialist with a proven track record at Canton Local School District, adept at implementing allergy-awareness protocols and optimizing food inventory management. Recognized for exceptional customer support and strong organizational skills, ensuring compliance and safety in food services while fostering a positive environment for students and staff.
Overview
14
14
years of professional experience
Work History
Nutrition Specialist
Canton Local School District
08.2014 - Current
- Ensured regulatory compliance within the practice by staying current on industry standards and implementing updated guidelines accordingly.
- Implemented allergy-awareness protocols throughout the cafeteria environment, preventing cross-contamination risks for vulnerable students.
- Optimized food inventory management, minimizing spoilage and ensuring adequate supplies for daily operations.
- Provide excellent customer service to children, teachers and administration.
- Maintained high standards of cleanliness in food preparation areas, adhering to strict sanitation guidelines.
Customer Service Representative
Key Bank
05.2011 - 03.2013
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
GED -
Brush High School
Lyndhurst, OH03-1994
Skills
- Strong organizational skills
- efficient task management
- Exceptional customer support
- maintain continued education
Timeline
Nutrition Specialist
Canton Local School District
08.2014 - Current
Customer Service Representative
Key Bank
05.2011 - 03.2013
GED -
Brush High School
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