Melissa Thomas
Palestine,AR
Summary
Skilled Care Provider assisting infants, kids, elderly, convalescents, and persons with disabilities with daily living activities in-home or within care facility. Passionate about lasting patients and customer satisfaction by delivering quality service and unparalleled support. Dedicated and Proficient in Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
18
18
years of professional experience
Work History
Merchandiser
Driveline Merchandising
02.2024 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Verified products appeared at correct locations in proper quantities.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Caregiver
Absolute Care Management
08.2019 - 04.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Provided compassionate and patient-focused care to cultivate well-being.
Unit Patient Care Technician/Secretary
Arkansas Children's Hospital
09.2007 - 09.2015
- Maintained clean and safe environment to promote patient safety and comfort.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Supported patient admissions, discharges, and transfers to promote team productivity.
- Maintained accurate patient charts and medical records.
- Cleaned and sterilized instruments, equipment and surfaces.
- Monitored patient vital signs, lab results and other indicators of health.
- Utilized medical software to document and track patient progress.
- Participated in hospital and clinic staff meetings to discuss patient care.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Organized, maintained and updated information in computer databases.
- Handled assignments independently with good judgement and critical thinking skills.
- Performed various administrative tasks by filing, copying and faxing documents.
- Received and routed laboratory results to correct clinical staff members.
- Managed office bookkeeping with insurance billing and patient payments.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Education
No Degree - BASICS FOR NURSING SCHOOL
Pulaski Technical College
North Little Rock, AR05.2012
No Degree - BASIC FOR NURSING SCHOOL
Arkansas Baptist College
Little Rock, AR05.2009
DIPLOMA - REGISTERED MEDICAL ASSISTANT
Remington College
Little Rock, AR05.2000
Skills
- Basic knowledge of Medical Terminology, Patient Care Techniques, and Understanding of healthcare procedures
- Medical Office Administration
- Multitasking and Organization
- Proficiency in Microsoft software
- Emotional support, Empathetic listening, Works well in a team
- Data Entry
- Clerical Support
- Capability to preform physically demanding tasks, Conflict Resolution, and Technical Troubleshooting
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
RemoteImportant To Me
Career advancementWork-life balancePaid time offFlexible work hoursPaid sick leaveCompany CultureHealthcare benefitsLanguages
English
Timeline
Merchandiser
Driveline Merchandising
02.2024 - Current
Caregiver
Absolute Care Management
08.2019 - 04.2021
Unit Patient Care Technician/Secretary
Arkansas Children's Hospital
09.2007 - 09.2015
No Degree - BASICS FOR NURSING SCHOOL
Pulaski Technical College
No Degree - BASIC FOR NURSING SCHOOL
Arkansas Baptist College
DIPLOMA - REGISTERED MEDICAL ASSISTANT
Remington College
Similar Profiles
Diana HaileyDiana Hailey
Master Merchandiser at Driveline Merchandising ServicesMaster Merchandiser at Driveline Merchandising Services
Tara DossTara Doss
Retail Merchandiser at Driveline MerchandisingRetail Merchandiser at Driveline Merchandising
DERICK CANALESDERICK CANALES
Merchandiser at Driveline MerchandisingMerchandiser at Driveline Merchandising
Fallon YeagerFallon Yeager
Sales/Bookkeeping Administrative Assistant at HONDA OF FORREST CITYSales/Bookkeeping Administrative Assistant at HONDA OF FORREST CITY
Willie McMahan JrWillie McMahan Jr
Director of Rehab Services at Procare Therapy ServicesDirector of Rehab Services at Procare Therapy Services