Gardening
Hi, I’m
Melissa Timm
Vice President
Austin,TX
Don’t judge each day by the harvest you reap, but by the seeds you plant.
Robert Louis Stevenson
Overview
25
years of professional experience
Work History
Vice President Strategic Supply Chain & Operations
Job overview
- Leader with 25 years' experience & expertise in operations, supply chain, operations, strategic sourcing, planning, manufacturing, distribution, logistics, procurement, account management within Fortune 100 to 500 companies
- Balances strategic & tactical in communicating with customers and collaborating with cross-functional organizations to achieve business and financial objectives
- Enhances organizational performance through strategic planning, establishing goals & objectives, and building high performing teams.
Red River
Vice President, Strategic Supply Chain & Operations
01.2022 - Current
Job overview
- Directed 2 managers with 27 employees supporting Quote to Cash execution through supplier management, order management, procurement, integration center, inventory management, warehouse management, and invoicing activities.
World Wide Technology
Director, Global Operations
01.2020 - 01.2022
Job overview
- Directed 5 managers with 200+ global employees supporting materials planning, purchasing, warehouse logistics, and billing for Dell's manufacturing sites in the Americas, Europe, and Asia.
HID Global
Director of Customer Care
01.2016 - 01.2019
Job overview
- Directed 4 managers and 50 employees in high-volume customer care organizations in North & South America providing order processing, order management, renewals, inbound inquiries, return material authorizations, and escalation management.
THERANOS
Director of Operations
01.2015 - 01.2016
Job overview
- Directed 4 managers and 100 employees in a CLIA certified lab operation including warehouse, receiving/shipping, medical couriers, Call Center, and fleet.
Dell Technologies
Director of Operations
01.2000 - 01.2015
Job overview
- Leadership of a global operations team, executing end-to-end custom factory processes for a $400M custom services portfolio
- Implemented end-to-end global solutions from, client interaction, sales, manufacturing, and aftermarket services.
Timeline
Vice President, Strategic Supply Chain & Operations
Red River
01.2022 - Current
Director, Global Operations
World Wide Technology
01.2020 - 01.2022
Director of Customer Care
HID Global
01.2016 - 01.2019
Director of Operations
THERANOS
01.2015 - 01.2016
Director of Operations
Dell Technologies
01.2000 - 01.2015
Vice President Strategic Supply Chain & Operations
College of Charleston
Bachelor of Arts from Spanish Language
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Education
College of CharlestonCharleston, SC
Bachelor of Arts from Spanish Language
Accomplishments
- Supervised team of 150 staff members.
- Achieved $68M aged inventory reduction by completing physical inventory & inventory management with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved on time delivery performance by 80% and reduced aged inventory by 70% through effectively establishing inventory, order management, production, and supplier KPIs & reporting in support of corporate Quote to Cash goals
- Collaborated with Marketing in the development of Supply Chain & Logistics Value Added Services.
Skills
- Operations Management
- Customer Service
- Staff Development
- Process Improvement
- Metrics Tracking
- Data Analysis
- Contract Negotiation
- Performance metrics analysis
- Performance monitoring
- Strategic Planning
- Team Leadership
- Staff Recruiting and Retainment
- Cross-functional team leadership
- Negotiation and Persuasion
- Coaching and Mentoring
- Performance monitoring and evaluation
- Rules and regulations
- Performance data analysis
- Critical Thinking
- Decision-Making
- Policy and procedure development
- Presentations
- Partnerships and Affiliations
- OKRs and KPIs
- Budget Administration
- CRM Software
- Relationship Building
- Profit Objectives
- Budget Oversight
- Complex Problem-Solving
- Documentation And Reporting
- Industry Best Practices
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- National Assoc. of Women Professionals
- International Society of Female Professionals
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteImportant To Me
Company CultureStock Options / Equity / Profit SharingInterests
Event Planning
Networking
Coaching & Mentoring
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