Summary
Work History
Education
Skills
Timeline
SalesAssociate
Melissa Tinker Mammen

Melissa Tinker Mammen

Technical Project Manager
New Braunfels,TX

Summary

Seeking a position as a Technical Project management consultant to implement organizational change and to streamline information technology (IT) functions.

Work History

Principal Architect

Cognizant
05.2015 - Current
  • Modern Workplace: Digital Interactive Experience (The Hartford, Olympus, Incyte Corp., Unum, NextEra Energy, 3M, Xerox (2), PepsiCo, SFG)
  • Led “Hands on” migration of 15 TB data from SharePoint 2013 to SharePoint Online
  • Migrated over 200 InfoPath forms and 2013 workflows to Power Apps and Power Automate solutions
  • Implemented an Azure BOT for automatic provisioning of SPO Modern sites leveraging functions, Flow and VS 2019
  • Lead architect for a SharePoint Online migration and modernization project for 20K users for the corporate intranet
  • Implemented Azure Web Jobs, API’s and Azure B2B guest life cycle management
  • Provided the foundation for Architecture and Governance, site modernization, global navigation and reusable component customizations deployed through SPFx framework
  • Modernized premise legacy Oracle CMS with SharePoint Online solution resulting in a fully responsive modern digital experience for 16K users by implementing SharePoint Framework custom Webparts, PowerShell PnP automation and modern pages
  • Facilitated the first of its kind Microsoft Teams Incubation program based on Agile methodologies using under “NDA” Microsoft assets for enterprise readiness for over 45K users
  • Artifacts provided included enterprise roadmap, architecture design documentation, security and governance recommendations, RACI, Risk assessment and User Stories for pilot execution
  • Migration Lead Architect for an onshore/offshore team which migrated over 80 terabytes of data using ShareGate and PowerShell server and client side scripts
  • Lead architect for migration from SharePoint on premise to O365 for over 45K users; 1) Trained all architects or administration and cloud design best practices, 2) established the migration schedule and rollout plan and set up a Data Loss Protection POC
  • Implemented first automated One Drive for Business sites with custom UI based on enterprise governance policy co-authored with Microsoft
  • Implemented Information Rights management for sites at site collection level
  • Implemented One Drive site collection auditing and maintenance using ShareGate 3K pilot users
  • Provide strategic roadmaps, and implementation plans for intranet solutions focusing on Cloud solutions with social communities, architecture, governance and design artifacts
  • Implemented fully responsive custom Office 365 Enterprise Search Center with enhanced taxonomy based on the enterprise term store and site property bag values
  • Migration of SP 2013 Global Ops Intranet with LiveTiles UI components to Office 365/SPO for over 100K users
  • Managed client and onshore/offshore teams for O365 enterprise rollouts for over 100K users.
  • Kept project on schedule and within budget while serving as project leader.
  • Attended all team meetings to resolve technical and project issues, coordinate with team members and review project schedules.
  • Recommended minor adaptations and modifications to complete working drawing sets.
  • Consulted with clients to determine functional and spatial requirements of new structure.
  • Created new and innovative approaches to problems and discussed strategies with project managers.
  • Created, printed and modified business process diagrams
  • Reviewed project goals and objectives on daily, monthly basis and quarterly with client leadership and development and migration teams

Solution Architect

Perficient Inc
05.2012 - 05.2015
  • Multiple SP 2013 O365 Projects (Arris, Turner Construction, Honda, DHG, ODFL, State Farm, NICUSA)
  • Migration from Documentum, E-Room sites to SharePoint 2013 and O365 intranet with SharePoint
  • App Implementation for Yammer, News and list roll up
  • SSIS 2012 with OData RSS connector to SharePoint 2013 custom list with workflow
  • Implemented global and page level customization using CSS, HTML, JavaScript, JQuery, Site Content Types types, and Managed Metadata on SharePoint/NewsGator community sites
  • Provided extensive best practices training for community members for document/content management
  • Certified in NewsGater Adoption Delivery Framework 2010/2013.

Technical Architect

Clear Channel
04.2011 - 03.2012
  • Provided Best Practices architecture guidance for all corporate, outdoor, and International SharePoint sites
  • Provided direction and tasking for knowledge management team and on-site and off-shore SharePoint developers
  • Developed the Information Architecture and development plan for the first centralized CCIT Knowledge Base framework, leveraging the Managed Metadata Service, Enterprise Wiki, and content organization (to move key artifacts from the Project Management sites to the Knowledge Management site)
  • Developed go-to Corporate IT communication site including workflow, custom theme and related team worksites
  • This was a first at Clear Channel for bringing all IT disciplines together in one framework for coordinating all communication activities
  • Managed all architecture, Idea Labs, and financial MOSS 2007 sites, including setting up extensive security models, customizing look and feel, implementing an enterprise architecture knowledge wiki, and a centralized systems list of all IT systems
  • Led the effort that resulted in an Enterprise Information Management strategy for all IT information
  • Created a 2010 legal compliance site with InfoPath/SSIS solutions for capturing Legal compliance certifications and PAC sign up
  • The final reporting process was merged into a secured SQL database that enabled the legal compliance team to report from using MS office integration features
  • A vendor solution was replaced with this solution, saving expensive support contract fees
  • Replaced the manual Sox certification process while implementing a centralized document management repository for corporate accounting artifacts
  • This site leveraged the Managed Metadata Service and mapped to the search application resulting in consistent search and navigation throughout the site
  • Instrumental in stabilizing a key 2010 International Marketing site that had been declared unusable
  • Redesigned the Managed Metadata Service application, the document management process, and corrected issues with the custom content templates and related Content Query web parts
  • Provided extensive training to Clear Channel employees and contractors at all levels regarding the capabilities of leveraging the SharePoint framework to replace manual processes with self-service collaboration tools.

Technology Consultant

Simply Cognizant Solutions
09.2009 - 04.2011
  • Delivered a comprehensive Architecture Assessment for an international bank for the entire SharePoint 2007 infrastructure
  • Recommendations resulted in a projected savings of several hundred thousand dollars once server patches were implemented and support costs transferred from external consulting firms to current employees
  • Implemented a SQL Server Reporting Services Solution to replace an expensive third party product using T-SQL case evaluation and mathematical calculations to roll up report sources to match a non-relational reporting data source including automated subscription and report level security based on Active Directory roles
  • Provided a comprehensive knowledge transfer document and trained all data analysts on the use of T-SQL for creating and maintaining reporting sources using 2008 Report Designer
  • Implemented SharePoint Server 2010 for multi-tenant hosting, custom workflows and reporting interfaces using Office 2010 MS Access for the reporting interface to the workflow repositories.

Senior Business Applications Analyst

USAA
11.1999 - 09.2009
  • Internal consultant to USAA management and analyst community focused on providing automation expertise, troubleshooting and training as a technical business intelligence competency center (BICC) member
  • Developed an automated tool to import vendor daily ftp data into a SQL database with a MDD reporting structure, and BO reporting GUI
  • Real-time reporting replaced static monthly reporting which resulted in reduction of many report build hours every month for a Call Center Supplier Management reporting application
  • SPS Reporting Application: Supported 10000 users
  • Developed an automated tool using BIDS to extract detailed usage information from binary web log files to update a SQL database containing a MDD reporting structure Tool was submitted to USAA Patent team 4th quarter 2008
  • Provided the only self-service reporting source for detailed usage information from the SPS content database Other Support Roles: Supported 10000 users Technologies Architecture Compliance Representative for all master funded projects Delegated Security Authority responsible for development and maintenance of several thousand AD security groups and several dozen application service accounts.

Education

Doctorate - Learning & Organizational Change

Baylor University
Waco, TX
05.2021 - Current

Master of Science - Financial Management

THE JOHNS HOPKINS UNIVERSITY
Baltimore, MD

Bachelor of Science - Business Management

TOWSON UNIVERSITY
Baltimore, MD

Skills

  • Developed and implemented organizational communication plans using Microsoft PowerAutomate for over 20,000 users
  • Deep business process analysis
  • Microsoft 365 Architecture & Governance, Azure, Teams, SharePoint Online and Server: O365, 2013, 2010, 2007, 2003
  • PowerShell Server and Client Side execution
  • Development and system administration for O365, Teams, SharePoint Online, One Drive and Yammer
  • PowerApps, Microsoft Forms, JSON, SharePoint Designer
  • Visual Studio Community Edition, 2019
  • Microsoft Service Adoption Specialist 2019
  • Metalogix, AvePoint, ShareGate migration suites
  • SQL Server Integration Services (SSIS) 2012
  • Microsoft Power BI PL 300 Certification (Data Analyst) 2023
  • Visual BasicNET and VB all versions, MCP
  • MCTS (2), MCP (1) Yammer Admin and Community Manager Certification
  • Program and Business Analysis leadership

Timeline

Doctorate - Learning & Organizational Change

Baylor University
05.2021 - Current

Principal Architect

Cognizant
05.2015 - Current

Solution Architect

Perficient Inc
05.2012 - 05.2015

Technical Architect

Clear Channel
04.2011 - 03.2012

Technology Consultant

Simply Cognizant Solutions
09.2009 - 04.2011

Senior Business Applications Analyst

USAA
11.1999 - 09.2009

Master of Science - Financial Management

THE JOHNS HOPKINS UNIVERSITY

Bachelor of Science - Business Management

TOWSON UNIVERSITY

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Melissa Tinker MammenTechnical Project Manager