Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Melissa TODD

Sparta,NC

Summary

Dynamic professional with extensive experience in customer service and machine operation at Food City. Proven track record in quality control and inventory management, enhancing operational efficiency. Adept at problem-solving and fostering team collaboration, consistently delivering fresh products while maintaining safety compliance and high standards. Committed to achieving excellence in every task.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Spinner/ Creeler

Parkdale Mills plant 36
Sparta, NC
01.2019 - Current
  • Tended to multiple machines at once, monitoring operations and adjusting settings to maintain production levels.
  • Coordinate with other departments regarding supply needs for the spinner unit.
  • Inspected final products to verify conformance with specifications and assign grades.

Assistant Manager of Bakery Deli/Assistant Meat Department Manager

Food City
Galax, VA
11.2012 - 01.2019
  • Coordinated with other departments to ensure the smooth flow of operations.
  • Maintained up-to-date knowledge of company products and services.
  • Produced thorough, accurate, and timely reports of project activities.
  • Completed thorough opening, closing, and shift-change functions to maintain daily operational standards.
  • Provided customers with fresh products and the correct portion sizes to minimize shrinkage.
  • Communicated regularly with customers to gain insights into their needs.
  • Implemented quality control measures to uphold company standards.
  • Sliced meats and cheeses, and weighed deli items, for customers.
  • Maintained safe food handling practices to prevent germ spread.
  • Operated a variety of machinery and tools safely and efficiently.

Kitchen Assistant Manager

Galax City Public Schools
Galax, VA
08.2014 - 06.2015
  • Motivated kitchen staff by establishing goals to increase productivity and quality.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Assisted staff by serving food and beverages or bussing tables.
  • Oversaw food preparation, production, and presentation according to quality standards.
  • Distributed food to service staff for prompt delivery to customers.
  • Coordinated with vendors to ensure the timely delivery of ingredients and supplies.

Kitchen Worker and Bus Driver

Grayson County Schools
Grayson , VA
01.2007 - 10.2012
  • Maintained an organized workstation, ensuring tools and ingredients are readily available.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Cooked meats, fish, vegetables, and other foods are prepared according to menus or customer requests.
  • Maintained order among passengers during a trip by enforcing rules of conduct.
  • Operated bus professionally and interacted with passengers to foster pleasant rides.
  • Maintained cleanliness and organization of kitchen equipment and utensils.
  • Greeted customers in a friendly manner when boarding the bus.
  • Drove specified routes in compliance with traffic regulations and time schedules.
  • Kept the bus orderly with strong control over passenger behavior.
  • Maintained daily logs of vehicle inspections, trips, hours worked, and other pertinent information.
  • Handled passenger emergencies or disruptions.
  • Announced stops clearly to help passengers disembark at the correct locations.

Bakery Deli

Walmart
Galax, VA
03.1998 - 12.2006
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked effectively in team environments to make the workplace more productive.
  • Completed day-to-day duties accurately and efficiently.

Truck Driver

Self Employed
Galax, VA
04.1990 - 01.1998
  • Managed on-time, under-budget tow truck service execution across the region while partnering with local authorities and USPS.
  • Followed appropriate safety procedures for transporting hazardous materials when applicable.
  • Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, and dangerous curves to plan the most efficient routes.
  • Inspected truck before and after trips, ensuring all safety regulations were followed.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Added fluids, checked tires, and kept interior and exterior spotless as part of vehicle upkeep.
  • Reacted decisively and quickly to prevent spoilage.
  • Maintained records such as vehicle logs, records of cargo, or billing statements by regulations.

Education

GED -

Pulaski City Schools
Pulaski VA
04-2008

Skills

  • Customer service
  • Machine operation
  • Team collaboration
  • Safety compliance
  • Inventory management
  • Quality control
  • Equipment maintenance
  • Problem solving
  • Attention to detail
  • Adaptability
  • Flexible work schedule
  • Inventory management expertise
  • Quick problem solving
  • Quality assurance standards
  • Smooth bobbin changing

Certification

  • CDL Iicense
  • Food Safety
  • Food Service Safety

Affiliations

  • loves to garden
  • loves to read

Timeline

Spinner/ Creeler

Parkdale Mills plant 36
01.2019 - Current

Kitchen Assistant Manager

Galax City Public Schools
08.2014 - 06.2015

Assistant Manager of Bakery Deli/Assistant Meat Department Manager

Food City
11.2012 - 01.2019

Kitchen Worker and Bus Driver

Grayson County Schools
01.2007 - 10.2012

Bakery Deli

Walmart
03.1998 - 12.2006

Truck Driver

Self Employed
04.1990 - 01.1998

GED -

Pulaski City Schools

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