Melissa Tokarz
Cortland
Summary
With a proven track record at OCM BOCES, I excel in classroom support, behavioral management and team work, enhancing academic success for all my students. I use effective communication and a strong work ethic to achieve and exceed goals, fostering positive relationships with my co-workers and students. I offer a blend of patience, creativity, and passion for education and am eager to contribute to a collaborative and dynamic classroom setting. I have a solid understanding of foundational teaching principles and am ready to learn and further develop these skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Teaching Assistant
OCM BOCES
03.2017 - Current
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom learning, offering extra help or facilitating students coping strategies to keep them engaged and in the classroom.
- Supported classroom activities by preparing materials and providing one on one support for students who needed it.
- Helped create and implement classroom incentives to encourage and reward positive behaviors.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Designed and implemented engaging classroom activities, resulting in higher student interest and motivation.
- Maintained safety and security by overseeing students in recess environments.
- Consistently and accurately recorded daily data for students with BIPs.
Restaurant Manager
California Grill
10.2016 - 08.2019
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Correctly calculated inventory and ordered appropriate supplies.
- Reconciled cash and credit card transactions to maintain accurate records.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Server, Expediter
California Grill
03.2010 - 08.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
High School Diploma -
Vestal Senior High School
Vestal, NY06-2012
Skills
- Positive attitude
- Team management
- Strong work ethic
- Relationship building
- Calm and patient demeanor
- Collaborative teamwork
- Complex Problem-solving
- Classroom support
- Effective communication
- Behavior management
Certification
- Teaching Assistant (Level 1)
- TCIS (Therapeutic Crisis Intervention for Schools)
Profesional Development
- Early childhood trauma
- Restorative practices
- Restorative circles
- Implicit biases
Timeline
Teaching Assistant
OCM BOCES
03.2017 - Current
Restaurant Manager
California Grill
10.2016 - 08.2019
Server, Expediter
California Grill
03.2010 - 08.2019
High School Diploma -
Vestal Senior High School
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