Melissa Torres
Westborough,MA
Summary
Detail-oriented AP/AR Specialist skilled in handling diverse range of accounts payable functions with accuracy, efficiency and sound judgment. Adept at organizing and prioritizing requirements to maintain tight deadlines and strict financial controls. Accustomed to delivering superior performance in autonomous or team-focused environments. Precise Accounts Payable Specialist with 10 years of experience working with General Ledger and Cash Management accounts. Skilled at fixing account and data discrepancies with professionalism and using ERP Systems. Proven history of resourcefulness, accuracy and extensive knowledge of Financial Acumen.
Overview
17
17
years of professional experience
Work History
Accounts Payable Specialist
Lesley Univaersity
06.2024 - 09.2024
- Process and maintenance of accounts payable records, invoices, student refunds, reimbursements, and 1099.
- Ensured timely payments for all invoices, maintaining strong relationships with vendors and suppliers.
- Reduced invoice processing time with accurate data entry and timely vendor communication.
- Enhanced financial accuracy through diligent reconciliation of vendor statements and company records.
- Handled day-to-day accounting processes to drive financial accuracy.
- Matched purchase orders with invoices and recorded necessary information.
Accounts Payable Specialist
Block Engineering LLC
07.2022 - 11.2023
- Process A/P invoices and credit card statements and ensure receipt of supporting documentation
- Seek approval of invoices and review for discrepancies or missing information
- Ensure that transactions are coded to the correct G/L accounts and departments
- Print A/P checks and initiate e-payments as appropriate
- Communicate with vendors to resolve questions
- Review and process employee expense reports, ensuring appropriate approvals and receipts are secured
- Apply appropriate project-related employee travel expense coding using the government contract Conus Per Diem Rates
- Record adjusting journal entries including month-end accruals including Intercompany transactions
- Assist with the implementation of A/P activities in the new ERP system
- Gather data for sales and use tax reporting
- Record incoming cash receipts
- Prepare and maintain 1099 and W-9 forms
- Manage cash flows, including routine reports and advising management of cash needs
- Prepare ad hoc reports account reconciliations and other accounting functions
- Assist with Audits as needed.
- Ensured timely payments for all invoices, maintaining strong relationships with vendors and suppliers.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Reduced invoice processing time with accurate data entry and timely vendor communication.
Office Manager
Earth Connections Inc.
07.2021 - 07.2022
- Manage cash receipts, bank deposits, cash disbursements, and bank reconciliations
- Responsible for all aspects of data entry and maintenance of QuickBooks accounting software system
- Prepare financial statement presentations, including income statements, balance sheets, and cash flow statements
- Process weekly Payroll in the ADP system
- Manage payroll records, entering any changes to employee information benefits such as job title changes, exemptions, and saving deductions
- Preparing reports that include summaries of earnings, tax deductions, leave, compassionate leave, and non-taxable wages
- Resolving payroll discrepancies and answering any employee payroll queries.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
AP/AR Specialist
Affinity Inc.
07.2020 - 07.2021
- Monitor and manage accounting e-mailbox
- Manage debit card expenditures
- Code employee expense reports and send outsourced bookkeeping
- Review and add account codes to all invoices and receipts
- Send all coded invoices and receipts to outsource bookkeeping
- Prepare and send out A/P Detail report to management, for review on bills to pay
- Finalize list of payments and give to check signatory
- Run all checks for processing – ensure consistency with the to-be-paid list – and deliver to the signatory
- Get checks back from the signatory, and mail them out
- Periodically look at QBO to review account coding accuracy
- Run various reports and analyses as needed to assist in any way possible
- Assist in all year-end/audit-related functions
- Other duties as requested by management.
- Cultivated strong relationships with clients by providing exceptional service during invoice inquiries.
- Assisted in the preparation of comprehensive financial statements, supporting informed decision-making processes.
Accounts Receivable Specialist /Accountant
DTIQ
10.2018 - 07.2020
- Posting payments to the general ledger and conducting daily cash reconciliation
- Treasury functions such as bank deposits, lockbox, manual wire payments, and credit card transactions
- Posting customer payments by manual entries and batch entries
- Balance cash, checks, wires, and credit card transactions
- Posting customer's credit card chargebacks to the general ledger
- Analyzing customer payment plans, payment history, and credit line
- Collecting customer payments in accordance with payment due dates
- Process any accounts receivable adjustment transactions including but not limited to credit memos, debit memos, requests for customer refunds, sales tax adjustments, and write-offs
- Research and apply unapplied payments or variances
- Report payment information such as short pays, returned checks, or declined credit cards
- Build cases for chargeback disputes by providing supporting documentation
- Assists with various customer receivable adjustments and payment applications as well as financial analysis
- Perform account reconciliations and assist with month-end closing
- Assist Collections and Billing teams when needed.
Accountant Clerk III
Philips Lifeline
01.2018 - 10.2018
- Balance entries and make necessary adjustments
- Verify pricing and codes on various forms for accuracy
- Responsible for payment posting of checks and matching
- Resolve all payments with missing remittances
- Close and update daily payment batches
- Ensure line-item adjustments are performed at the time of payment
- Enroll customers in credit card automatic payments
- Update credit card information on active customers' accounts
- Rerun declined credit cards once updated
- Change payment preferences from bill pay to auto pay
- Credit consumers a one-time savings for signing up for easy pay
- Apply cash remittances of lockbox online bank deposits, credit cards, ACH wires, and other types of payments
- Research and initiate a resolution to unapplied cash (unknown customer payment)
- Create new deposits for cash without accounts, post cash payment, deductions, adjustments, and cash in advance.
Financial Analyst I
UMass Medical School
07.2007 - 12.2017
- Managed receipts and tracked of all patient service/inmate claims and payments
- Coordinated claims adjudication and payment using Medicaid/Medicare methodology through CMS or MA.gov for hospital and physician services provided on behalf of inmates in the custody of the Department of Corrections and Federal Bureau of Prisons
- Prepared invoices and reports as required for billing, claims adjudication, adjustments, reimbursement, and budget management
- Served as primary liaison to sites for off-site visits, i.e., system and administrative procedures
- Provided primary level customer support for physician and facility vendors
- Served as primary administrative user of UMCHES system, including but not limited to user access, table maintenance and user testing
- Assisted in budget preparation related to contracted hospital and physician services
- Participated in monthly and quarterly financial closings, including but not limited to journal entries, accruals, and reconciliations
- Performed analysis, and reports on payment trends by vendor
- Maintained daily communication with utilization management department on unauthorized service claims and works to resolve discrepancies.
Education
Certificate in Medical Billing and Coding -
Salter School
01.2008
High School Diploma -
Burncoat High School
01.1999
Skills
- Microsoft Excel
- Sedona Office
- Oracle ERP– PeopleSoft
- BuyWays
- VLOOKUP
- Pivot Tables
- Epic
- QuickBooks
- SAP (View Access)
- ADP
- Syteline Infor ERP
- Zendesk
- Forte
- Colleague
Timeline
Accounts Payable Specialist
Lesley Univaersity
06.2024 - 09.2024
Accounts Payable Specialist
Block Engineering LLC
07.2022 - 11.2023
Office Manager
Earth Connections Inc.
07.2021 - 07.2022
AP/AR Specialist
Affinity Inc.
07.2020 - 07.2021
Accounts Receivable Specialist /Accountant
DTIQ
10.2018 - 07.2020
Accountant Clerk III
Philips Lifeline
01.2018 - 10.2018
Financial Analyst I
UMass Medical School
07.2007 - 12.2017
High School Diploma -
Burncoat High School
Certificate in Medical Billing and Coding -
Salter School
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