Melissa Tortorice
Moorhead,MN
Summary
Dedicated Project Manager professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations Manager
Haga Kommer
Fargo, ND - North Dakota
12.2021 - Current
- Established positive and effective communication among leadership staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
IT Project Manager III
Noridian Healthcare Solutions
Fargo, ND
03.2018 - 12.2021
- Developed and initiated projects, managed costs, and monitored performance.
- Fostered relationships with vendors to promote positive working relationships.
- Updated operational methods, tracked information, and compiled data to improve efficiency.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Oversaw high profile projects for by planning, designing, and scheduling phases.
Senior Project Manager
Sundog
Fargo, ND
03.2017 - 03.2018
- Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
- Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
IT Manager/Enterprise Scrum Master
CoreLink Administrative Solutions
Fargo, ND
06.2014 - 03.2017
- Applied agile methodology to shorten cycle time and achieve target margins.
- Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
- Managed product backlog and supported Scrum framework for monthly sprint releases.
Technology Recruiter
Eide Bailly
Fargo, ND
09.2012 - 05.2014
- Recruited top IT talent, aligning career goals with clients' hiring needs.
- Maintained relationships with technical professionals to gain industry knowledge and obtain referrals.
- Coordinated with IT team leaders to forecast hiring needs and department goals.
- Onboarded new hires and set up training.
Education
Operations Management
Moorhead State University Moorhead
Moorhead, MN05.2024
Skills
- Project planning and development
- Project Management
- Strategic planning
- Computer Architecture
- Advanced problem solving
Certification
Certified Scrum Master for Scrum Alliance
Currently taking my CRISC certification from ISACA
Timeline
Operations Manager
Haga Kommer
12.2021 - Current
IT Project Manager III
Noridian Healthcare Solutions
03.2018 - 12.2021
Senior Project Manager
Sundog
03.2017 - 03.2018
IT Manager/Enterprise Scrum Master
CoreLink Administrative Solutions
06.2014 - 03.2017
Technology Recruiter
Eide Bailly
09.2012 - 05.2014
Operations Management
Moorhead State University Moorhead
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