Reading, golfing, gardening, listening to live music, volunteer work and visiting my children
Melissa Tota
Collierville,TN
Summary
Adept at project management and teamwork. My collaborative efforts and administrative expertise streamlined office operations and improved event outcomes, showcasing a proven track record of achieving and exceeding organizational goals. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
38
38
years of professional experience
Work History
Real Estate Assistant
Christy Bassiri - Pinnacle Real Estate
04.2016 - 01.2022
- Assisted clients in home staging and overall preparation for real estate sales process
- Assisted coworkers and staff members with special tasks on daily basis.
- Volunteered to help with special projects of varying degrees of complexity.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Maintained efficient office operations by handling errands and administrative functions.
Caregiver
Self Employed
01.2017 - 02.2020
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Engaged patient in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patient achieve nutritional objectives.
- Transported patient to events and activities, medical appointments, and shopping trips.
- Assisted patient with self-administered medications.
Volunteer
Chaminade College Perparatory School
08.2013 - 05.2016
- Assisted with special events and programs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Coordinated and managed volunteer activities for community service projects.
Coordinator, Public Relations and Marketing
Westlake Village City Hall
09.2009 - 05.2013
- Collaborated with vendors in community to obtain donations for City Celebration
- Planned and coordinated with our team on all aspects of the event - from carnival rides, food vendors, boutique vendors and volunteers.
- Scheduled performers for day of event
Teacher
Academy of Our Lady at Saint Catherines
07.1997 - 04.1999
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
- Helped students explore concepts with engaging, learning-focused activities.
- Fostered student curiosity and interest through creative hands-on activities.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
Administrative Assistant
Paine Webber
11.1994 - 07.1996
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Volunteered to help with special projects of varying degrees of complexity.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
TelethonCoordinator /Special Events Coordinator
The Genesis Fund
09.1991 - 09.1994
- Staffed events by maintaining roster of available personnel and reliable service providers.
- Supervised staff during events and maintained efficient performance.
- Facilitated communication between internal events personnel and external vendors to quickly resolve any conflicts or concerns.
- Negotiated favorable agreements with vendors and facilities to keep costs low and fulfill contract budget requirements.
- Greeted patrons and participants at events to guide guests to locations and answer questions.
- Managed event logistics and operations.
- Brainstormed and implemented creative event concepts and themes.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Coordinated transportation and parking arrangements for guests and vendors.
Sales
Narragansett Clothing
06.1984 - 08.1986
- Trained and mentored sales representatives in sales techniques and strategies.
- Created displays
- Performed quarterly Inventory
- Assisted customers with shopping and curating new wardrobes or for special events
Education
Bachelor of Science - Marketing
New Hampshire College
Manchester, NHMaster of Arts - Elementary School Teaching
Fairleigh Dickinson University
Teaneck, NJSkills
- Teamwork and Collaboration
- Property Information Filing
- Decision-Making
- Project Management
- Administrative Support
- Property Tours
Interests
Timeline
Caregiver
Self Employed
01.2017 - 02.2020
Real Estate Assistant
Christy Bassiri - Pinnacle Real Estate
04.2016 - 01.2022
Volunteer
Chaminade College Perparatory School
08.2013 - 05.2016
Coordinator, Public Relations and Marketing
Westlake Village City Hall
09.2009 - 05.2013
Teacher
Academy of Our Lady at Saint Catherines
07.1997 - 04.1999
Administrative Assistant
Paine Webber
11.1994 - 07.1996
TelethonCoordinator /Special Events Coordinator
The Genesis Fund
09.1991 - 09.1994
Sales
Narragansett Clothing
06.1984 - 08.1986
Bachelor of Science - Marketing
New Hampshire College
Master of Arts - Elementary School Teaching
Fairleigh Dickinson University
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