Melissa Trierweiler
Howell,MI
Summary
Proven Office Manager with a track record of enhancing client relationships and improving team productivity at Allstate Insurance Co. Skilled in computer proficiency and problem-solving, adept at multitasking and taking initiative to exceed expectations. Demonstrated ability to manage sensitive information and streamline office operations, achieving significant efficiency improvements.
Overview
22
22
years of professional experience
Work History
Desk Attendant
Glenns School Of Dance
09.2023 - Current
- Enhanced customer satisfaction by providing efficient and friendly service at the front desk for both the dancers and their parents.
- Received and documented monthly tuition.
- Helped customers with the purchase of recital tickets.
- Increased efficiency by monitoring inventory levels of supplies used at the front desk regularly.
- Maintained cleanliness of entranceway, lobby and restrooms.
- Provided dancers ice packs and band aids if needed.
Administrator
Allstate Insurance Co
05.2021 - Current
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Prepared and documented each employees SIMPLE IRA contributions at each pay period.
Office Manager
Allstate Insurance Co
05.2002 - 05.2021
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Generated quotes and proposals for clients to match individual needs.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Education
Bachelor of Science - Human Resources
Central Michigan University
Mount Pleasant, MISkills
- Multitasking proficiency
- Building Relationships
- Initiative-taking
- Office Organization
- Computer Skills
- Problem-solving abilities
Timeline
Desk Attendant
Glenns School Of Dance
09.2023 - Current
Administrator
Allstate Insurance Co
05.2021 - Current
Office Manager
Allstate Insurance Co
05.2002 - 05.2021
Bachelor of Science - Human Resources
Central Michigan University
Similar Profiles
Kimra WillsKimra Wills
Elementary School Teacher at Glenns Ferry School DistrictElementary School Teacher at Glenns Ferry School District
Kimra WillsKimra Wills
Elementary School Teacher at Glenns Ferry School DistrictElementary School Teacher at Glenns Ferry School District
Kimra WillsKimra Wills
Elementary School Teacher at Glenns Ferry School DistrictElementary School Teacher at Glenns Ferry School District