Melissa Trim
Yonkers,NY
Summary
Conscientious professional with wide ranging experience advocating for social and economic well-being of individuals and their families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring others in the community through hard work and dedication.
Overview
6
6
years of professional experience
Work History
Case Manager
Samaritan Daytop Village
01.2024 - 03.2024
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements. Provides individual counseling and facilitation of caseload group meetings and other assigned groups
- Participates in assessment screenings to determine client needs/preferences; formulates and implements treatment, transition, and discharge/continuing care planning collaboratively with individual clients
- Attends case conferences and other meetings as scheduled
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout process of reaching those objectives.
Service Corps Program Assistant
CUNY Queens College
05.2023 - 02.2024
- Assisted with planning and coordinating day-to-day and special program activities.
- Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
- Compiled data from various sources to provide comprehensive reports for senior management decision making.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Prepared clearly written and formatted documents and reports.
- Strengthened communication between team members by establishing clear channels for information sharing.
Publication Assistant
CUNY Spring Forward Intern
03.2023 - 05.2023
- Updated and maintained database of author information, ensuring accurate communication and timely followup.
- Edited and proofread documents for accuracy and completeness.
- Collaborated with designers to create visually appealing layouts that complemented written content and engaged readers.
- Streamlined the submission process the author, resulting in increased efficiency and reduced turn around times.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
ASAP Peer Mentor
Bronx Community College
02.2022 - 01.2023
- Served as a role model for fellow students, demonstrating effective communication and problem-solving skills.
- Conducted regular check-ins with mentees to monitor progress towards achieving their goals and to address any concerns or challenges faced along the way.
- Promoted a sense of belonging among peers by fostering an inclusive atmosphere within the mentoring program''s activities and discussions.
- Met mentee formally, informally, in-person and virtually to offer support.
- Led group sessions for mentees focused on various topics such as time management, study skills, stress reduction techniques and classes for the upcoming semester.
- Participated in ongoing training to enhance mentoring skills and stay updated on best practices in student success strategies.
Applied Behavioral Analysis (ABA) Therapist
A Friendly Face
02.2021 - 02.2022
- Utilized a variety of instructional methods including discrete trial training, natural environment teaching, exercising and incidental learning to engage clients throughout therapy sessions effectively.
- Implemented behavior intervention plans, increasing positive behaviors and reduce challenging behaviors.
- Monitored and documented client progress using data collection techniques.
- Developed and maintained strong relationships with clients'' families, resulting in increased trust and collaboration in the therapeutic process.
- Provided comprehensive treatment by working in close collaboration with multidisciplinary team of professionals.
- Facilitated successful inclusion experiences for clients in their home setting on afternoons by providing direct support and implementing appropriate accommodations during outings outdoors.
Get PSyCh’D Peer Educator
Bronx Community College
12.2018 - 09.2021
- Professionally trained and certified Mental Health Peer Educator.
- Identified gaps in existing resources available to students; collaborated with relevant departments on campus to address these needs proactively.
- Empowered students through knowledge sharing on critical life skills such as stress management, time management, and conflict resolution techniques.
- Collaborated with fellow Peer Educators to develop dynamic lesson plans tailored to specific student needs.
- Established a safe and inclusive environment for open dialogue on sensitive issues, fostering mutual understanding and respect among students.
- Actively participated in ongoing professional development training to enhance my teaching skills as a Peer Educator.
Food Service Worker 1
Bronx Psychiatric Center
05.2018 - 11.2018
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted patients at counter to fulfill dinner requests and answer any dietary questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
Education
Bachelor of History (BA) -
City University of New York - Hunter College
09.2023
Associate degree: Liberal Arts and Sciences (AA) - Psychology
Bronx Community College / CUNY
Bronx, NY06.2020
Skills
- Relationship Building
- Positive Attitude
- Microsoft Office, Canva, Adobe
- Email and Telephone Etiquette
- Documentation And Reporting
- Problem-Solving
- Organization and Multitasking
- Data Entry and Analysis
- Emotional awareness
- Decision-Making
- Conflict Resolution
Classwork Experience
- Introduction to Social Work
- Human Services
- Abnormal Psychology
- Counselling and Psychotherapy
- Social Psychology
- Child Development
- Introduction to Human Behavior
Awards
- Dean’s Award Recipient, 06/2020
- Honors Program, 2018-2020
Affiliations
- Member of Psi Chi: The International Honor Society in Psychology
Hobbies
Reading
Travelling
Writing short stories
Visiting Museums
Volunteering
Timeline
Case Manager
Samaritan Daytop Village
01.2024 - 03.2024
Service Corps Program Assistant
CUNY Queens College
05.2023 - 02.2024
Publication Assistant
CUNY Spring Forward Intern
03.2023 - 05.2023
ASAP Peer Mentor
Bronx Community College
02.2022 - 01.2023
Applied Behavioral Analysis (ABA) Therapist
A Friendly Face
02.2021 - 02.2022
Get PSyCh’D Peer Educator
Bronx Community College
12.2018 - 09.2021
Food Service Worker 1
Bronx Psychiatric Center
05.2018 - 11.2018
Bachelor of History (BA) -
City University of New York - Hunter College
Associate degree: Liberal Arts and Sciences (AA) - Psychology
Bronx Community College / CUNY