Melissa Turner
Las Vegas,NV
Summary
Efficient Senior Medical Assistant with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Assistant PRN
Care Now
09.2023 - Current
- Administered patient assessments and vital signs to ensure accurate medical records.
- Assisted healthcare providers with examinations and procedures in a fast-paced clinic environment.
- Coordinated patient scheduling and follow-up appointments to optimize clinic workflow.
- Educated patients on treatment plans, medications, and preventative care measures for improved health outcomes.
- Managed electronic health records to maintain accuracy and confidentiality of patient information.
- Obtained client medical history, medication information, symptoms, and allergies.
- Led initiatives to streamline inventory management of medical supplies, ensuring availability and cost efficiency.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient pulse oximetry.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Medical Assistant
Intermountain Healthcare
05.2018 - 12.2025
- Administered patient care and assisted with clinical procedures to enhance patient experience.
- Coordinated patient scheduling and follow-up appointments, streamlining workflow efficiency.
- Managed electronic health records, ensuring accuracy and compliance with healthcare regulations.
- Assisted in laboratory tests and sample collection, maintaining high standards of safety and quality.
- Administered patient care including vital signs, medical histories, and preparation for examinations.
- Coordinated scheduling of patient appointments, ensuring efficient use of clinic resources.
- Assisted physicians with examinations and procedures, enhancing workflow and patient experience.
- Educated patients on treatment plans and medication adherence to promote health literacy.
- Maintained accurate electronic health records using EHR systems to ensure compliance and data integrity.
- Oversaw inventory management of medical supplies, streamlining ordering processes for efficiency.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
- Prepared and administered medications to alleviate patient symptoms.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Measured patient pulse oximetry.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Measured patient spirometry.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
Medical Assistant
Alpha Vein Clinic
06.2013 - 06.2016
- Educated patients on treatment plans and medication usage to promote adherence and understanding.
- Led training sessions for new staff, fostering a collaborative learning environment for skill development.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Developed process improvements that reduced wait times and enhanced service delivery within clinic operations.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
Education
Associate of Science - Medical Assisting
Las Vegas College
NV06-2002
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Medical terminology
- Vital signs monitoring
- Clinical documentation
- Patient-focused care
- Data entry
- Phlebotomy
- Reliable team player
- Procedure assistance
- Electronic medical records
- CPR
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Patient assessments
- Professionalism and ethics
- Appointment setting
- Patient care coordination
- Complex Problem-solving
- Inventory management
- Valid NV driver's license
- Emergency response preparedness
- Reliable transportation
- Conflict resolution
- Medical equipment operation
- Medical transcription
- Insurance authorizations
Certification
- CMA - Certified Medical Assistant
- BLS certification
- NV lab license
worked in office setting, mobile UC
well rounded Medical Assistant - worked Mobile UC, Occ Med, Drug screening, office setting and helped with venous procedures at Alpha Vein Clinic
Timeline
Medical Assistant PRN
Care Now
09.2023 - Current
Medical Assistant
Intermountain Healthcare
05.2018 - 12.2025
Medical Assistant
Alpha Vein Clinic
06.2013 - 06.2016
Associate of Science - Medical Assisting
Las Vegas College