Melissa Tuttle
Seguin
Summary
Dynamic real estate professional with an active Texas real estate license and strong negotiation expertise, previously at Keller Williams Heritage. Proven track record in exceeding client expectations and enhancing customer loyalty through exceptional communication and personalized service. Skilled in digital marketing and client needs assessment, driving repeat business and referrals. Known for effectively navigating complex transactions and fostering strong client relationships. Committed to team collaboration and delivering results, adapting swiftly to evolving market conditions. Proficient in market analysis, property valuation, and negotiation.
Experienced with building and maintaining client relationships, ensuring satisfaction and loyalty. Utilizes strong communication skills to address and resolve client concerns effectively. Track record of fostering client trust and delivering consistent, high-quality service.
Overview
11
11
years of professional experience
Work History
Real Estate Agent
Keller Williams Heritage
01.2024 - 03.2025
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Communicated with clients to understand property needs and preferences.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Advised clients on market conditions and property value for informed decision-making.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
- Consistently stayed up-to-date on industry trends and best practices, attending professional development courses and seminars to better serve clients.
- Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.
- Conducted comprehensive market analysis to identify opportunities for investors.
- Enhanced client experience by offering personalized consultations tailored to individual needs and preferences.
Stay at Home Mom
My Kids
12.2021 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Learned and adapted quickly to new technology and software applications.
- Worked well in a team setting, providing support and guidance.
Senior Client Relations Specialist
Threat Dynamics
02.2014 - 11.2021
- Established long-term partnerships with key stakeholders in multiple industries, bolstering the company''s reputation as an industry expert.
- Mentored junior team members and fostered professional development opportunities through skill-building workshops and seminars.
- Enhanced customer loyalty by conducting regular check-ins, offering personalized attention, and promptly resolving any issues that arose.
- Championed the adoption of innovative digital tools for improved communication, reporting, and tracking of client interactions.
- Strengthened client relationships by providing exceptional service and addressing their unique needs.
- Streamlined internal processes for improved efficiency in managing client accounts, leading to increased client satisfaction.
- Boosted revenue growth through successful identification and upselling of new products and services to existing clients.
- Managed customer relations on ongoing basis to maximize customer retention.
- Delivered superior customer service to strengthen relationships and drive future business revenue.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Reviewed overdue tickets and followed-up with customer support personnel to resolve root cause of delay.
- Investigated and resolved customer inquiries and complaints quickly.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
High School Diploma -
Tualatin Highschool
Tualatin, OR06-2010
No Degree - Veterinary Science
Mt.Hood Community College
Gresham, ORReal Estate Agent License - Real Estate
Champions School of Real Estate
San Antonio, TX12-2024
Skills
- Strong organizational skills
- Excellent teamwork
- Highly professional
- Negotiation
- Buyer representation
- Client-oriented
- Social media marketing
- Negotiation expertise
- Client needs assessment
- Administrative support
- Contract preparation
- Buyer contracts
- Digital marketing
- Comparative market analysis
- Active Texas real estate license
- House showings
- NAR association of realtors
- Staff management
- Financing requirements
- Accomplished in commission sales
- Local marketing
- Buyers' agent
- Excellent communicator
- Client relations
- Attention to detail
- Problem-solving
Timeline
Real Estate Agent
Keller Williams Heritage
01.2024 - 03.2025
Stay at Home Mom
My Kids
12.2021 - 01.2024
Senior Client Relations Specialist
Threat Dynamics
02.2014 - 11.2021
High School Diploma -
Tualatin Highschool
No Degree - Veterinary Science
Mt.Hood Community College
Real Estate Agent License - Real Estate
Champions School of Real Estate
Similar Profiles
Bridgette JakobBridgette Jakob
Real Estate Agent at Keller Williams HeritageReal Estate Agent at Keller Williams Heritage
Sheena MorganSheena Morgan
Realtor at Self employed Keller Williams Heritage WestRealtor at Self employed Keller Williams Heritage West
Allison MartinezAllison Martinez
Real Estate Agent at Keller Williams HeritageReal Estate Agent at Keller Williams Heritage