MELISSA VALDEZ
San Gabriel,CA
Summary
Professional administrative assistant with extensive experience in supporting senior leadership. Skilled in managing complex calendars, coordinating meetings, and handling confidential information with discretion. Recognized for anticipating needs and prioritizing tasks to ensure smooth daily operations.
Overview
16
16
years of professional experience
Work History
Inventory Control
Rain Bird Corporation
02.2021 - Current
- Increase inventory accuracy from 96% to 98% by implementing cycle count procedures and discrepancy tracking.
- Create standardized operating procedures (SOPs), increasing consistency and reducing operational errors by 99%..
- Collaborate with cross-functional safety committee to identify risks and implement safety enhancements.
- Manage ad hoc tasks to support cross-functional office needs and ensure timely completion of administrative and accounts payable requests.
Intermediate Typist Clerk
Los Angeles County (Probation Dept)
09.2019 - 11.2020
- Updated and maintained special conditions in case records, improving compliance tracking and supporting informed supervision decisions.
- Managed and processed incoming probation files and run records, ensuring accurate case handling and maintaining data integrity.
- Issued and recalled warrants in coordination with probation staff, helping ensure proper enforcement actions and procedural accuracy.
- Cross-trained in multiple operational roles, providing staffing support and ensuring continuity of services during peak demand.
Accounting Clerk
QTC- A LIEDOS COMPANY
11.2015 - 08.2016
- Prepared and organized correspondence, accounting records, and financial documents to support accurate financial analysis and reporting.
- Corrected inconsistencies in financial documentation, improved data integrity, and minimized errors in reporting.
- Liaised with vendors and customers, resolved billing and account discrepancies, and strengthened business relationships through improved transaction accuracy.
- Streamlined issue resolution by facilitating communication between stakeholders, reducing turnaround time for discrepancy resolution.
Receptionist/Administrative Assistant
QTC – A LIEDOS COMPANY
10.2010 - 11.2015
- Acted as first point of contact for veterans, claimants, and healthcare providers via telephone, efficiently triaging inquiries to ensure timely, accurate resolution of needs.
- Served as primary face of organization at front counter, delivering professional, welcoming experience that enhanced first impressions and built stakeholder trust.
- Led HR Health and Wellness program for 1,000+ employees, promoting employee well-being initiatives and fostering organization-wide engagement.
Education
BUSINESS ADMINISTRATION -
LOS ANGELES PACIFIC UNIVERSITY
San Dimas, CA01-2028
Skills
- Inventory control
- Operational efficiency
- Data interpretation
- Financial analysis
- Communication proficiency
- Project management
- Collaborative teamwork
- Client support
- Stock auditing
Languages
Spanish
Professional
Timeline
Inventory Control
Rain Bird Corporation
02.2021 - Current
Intermediate Typist Clerk
Los Angeles County (Probation Dept)
09.2019 - 11.2020
Accounting Clerk
QTC- A LIEDOS COMPANY
11.2015 - 08.2016
Receptionist/Administrative Assistant
QTC – A LIEDOS COMPANY
10.2010 - 11.2015
BUSINESS ADMINISTRATION -
LOS ANGELES PACIFIC UNIVERSITY