Melissa VanEss
Henderson ,MD
Summary
Accomplished Store Manager with a proven track record at Save A Lot, adept in store operations and team leadership. Excelled in enhancing customer relations and streamlining inventory control, demonstrating outstanding communication and mentoring skills. Achieved significant improvements in operational efficiency and employee performance, embodying a commitment to excellence and positive workplace culture.
Overview
19
19
years of professional experience
Work History
Store Manager
Save A Lot
12.2017 - 08.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Pre K Assistant
Greensboro Elementary School
08.2013 - 12.2017
- Enhanced student learning by incorporating hands-on activities and visual aids in daily lessons.
- Increased student literacy skills by integrating reading and writing exercises into daily lesson plans.
- Supported lead teacher in the implementation of classroom management strategies, creating a calm and structured learning environment conducive to student success.
- Participated in professional development opportunities to stay current with best practices in early childhood education, ensuring high-quality instruction for all students.
Office Manager
Delaware Elevator
03.2005 - 10.2007
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
Bowie High School
Bowie, MD05.1992
Skills
- Store operations
- Training and mentoring
- Outstanding communication skills
- Team leadership and coaching
Timeline
Store Manager
Save A Lot
12.2017 - 08.2024
Pre K Assistant
Greensboro Elementary School
08.2013 - 12.2017
Office Manager
Delaware Elevator
03.2005 - 10.2007
Bowie High School
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