MELISSA VAN GORDER
Colorado Springs,Colorado
Summary
Results-driven sales professional with a strong track record of enhancing client relationships and driving revenue growth through strategic selling and effective negotiation. Proficient in sales management and customer service, with demonstrated analytical skills and innovative solution development. Achieved significant sales targets through meticulous planning and relationship management strategies. Aiming to leverage expertise to further elevate sales performance in a dynamic environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Account Executive
ECRM (Efficient Collaborative Retail Management)
Colorado Springs, CO
12.2021 - Current
- Built and maintained relationships with potential and existing clients to identify their needs and present tailored solutions.
- Negotiated registrations to drive sales and revenue growth, acting as the primary point of contact throughout the sales cycle.
- Maintained accurate records of all sales activities using CRM software systems.
- Collaborated with internal teams to deliver exceptional service and identify new business opportunities within existing client relationships.
- Participated in trade shows and conferences to promote company's products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Membership Development Coordinator
GMDC
01.2020 - 01.2021
- Handled comprehensive membership management, emphasizing retention, development, growth, and relationship building.
- Managed application processes, facilitated onboarding of new members, and organized event readiness.
- Directed all phases of pre-trade show activities, ensuring efficient packaging and shipping of supplier products to prospective clients.
- Coordinated with multiple teams for content development and the direction of member communications.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Attended tradeshows and conferences to network with potential clients.
Project Coordinator/ Administrative Manager
B&D Holding, LLC
01.2019 - 01.2020
- Executed project completion under budget and within scope promptly.
- Crafted strategic marketing plans for diverse social media channels.
- Executed vital administrative processes involving the upkeep of records, managing communication flow, and systematizing files.
- Managed communication channels between various teams involved in the execution of complex projects.
- Allocated resources and materials to respective departments to accommodate needs.
Office Manager
Larch Industry
01.2018 - 01.2019
- Coordinated recruitment processes, structured office workflows, and managed everyday operations.
- Managed office operations, encompassing ordering and requisitions.
- Enhanced efficiency of workflows involving payment collections, transactions processing, and data management.
- Negotiated contracts with vendors to secure favorable terms and pricing.
Sales Coordinator
Airhead Sports Group
01.2016 - 01.2018
- Collaborated in sales planning, development, and account management to grow existing accounts, and establish new sales accounts.
- Generated sales reports, handled customer orders, and provided customer service assistance to facilitate sales goals.
- Coordinated sales activities to support the sales team in meeting targets.
- Planned trade shows and conferences for new product launching or existing product promotion.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Maintained accurate records of sales activity and generated reports for management review.
Senior Executive Assistant
Titan Lenders Corporation
01.2014 - 01.2016
- Managed full-scale meeting support services, including the preparation of materials and accurate transcription of minutes.
- Handled general office tasks, including phone management and message routing.
- Created and maintained spreadsheets to monitor performance metrics.
- Coordinated logistics, catering, agendas and travel arrangements for senior executives.
- Generated insightful research, well-organized documentation, and thorough reports tailored for the executive team.
Education
Bachelor of Business Administration - Marketing
Colorado State University
01.2013
Skills
- Detail-Oriented Planning
- Task Prioritization
- Reliable Follow-Through on Projects
- Achievement-Focused
- Strong Analytical Skills
- Clear Interpersonal Skills
- Creative Solutions Development
- Effective Stress Management
- Results-Oriented Time Management
- In-Depth Understanding of Customer Service
- Strategic selling
- Database management
- Pipeline management
- Relationship building and management
- Negotiation skills
- Customer relationship management
Certification
- Customer Relationship Management
- Advanced Cyber Graduate
Timeline
Account Executive
ECRM (Efficient Collaborative Retail Management)
12.2021 - Current
Membership Development Coordinator
GMDC
01.2020 - 01.2021
Project Coordinator/ Administrative Manager
B&D Holding, LLC
01.2019 - 01.2020
Office Manager
Larch Industry
01.2018 - 01.2019
Sales Coordinator
Airhead Sports Group
01.2016 - 01.2018
Senior Executive Assistant
Titan Lenders Corporation
01.2014 - 01.2016
Bachelor of Business Administration - Marketing
Colorado State University
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