Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Melissa VanSant

Summary

Attentive and focused healthcare professional offering 300+ hours of hands-on experience in hospital environments. Successful in quickly building rapport with patients and families. Highly proficient in patient care, assessments, medication administration and health education. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Well-qualified medical professional with experience triaging patients, capturing information and completing basic procedures such as wound care. Excellent communication, prioritization and multitasking abilities with sound judgment and compassionate nature. Background in clinic and hospital environments.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Server

Woodbine Inn
04.2001 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Licensed Practical Nurse

PrimeCare Medical
08.2023 - 01.2024
  • Assisted physicians with diagnostic testing and procedural support for optimal treatment decisions.
  • Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
  • Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
  • Enhanced patient care by performing comprehensive assessments and developing individualized care plans.
  • Educated patients and families on health promotion, disease prevention, and self-care management strategies.

Manager

Frederick County Health Department
03.2020 - 06.2022
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.

Assistant Manager

Aspen Dental
03.2021 - 04.2022
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.

Education

Associate of Science - Nursing

Carroll Community College
Westminster, MD
06.2024

High School Diploma -

Linganore High School
Frederick, MD
06.2002

Skills

  • Privacy and Confidentiality
  • Infection Control Standards
  • Direct Patient Care
  • Medical Records Management
  • Catheter Care
  • Vital Signs Monitoring
  • Health Promotion
  • Disease Prevention
  • Pediatric nursing
  • Compassionate Care
  • Cardiac Care
  • Time management

Certification

Basic Life Support: 4/01/2023

Licensed Practitioner Nurse: 07/2023

Timeline

Licensed Practical Nurse

PrimeCare Medical
08.2023 - 01.2024

Assistant Manager

Aspen Dental
03.2021 - 04.2022

Manager

Frederick County Health Department
03.2020 - 06.2022

Server

Woodbine Inn
04.2001 - Current

Associate of Science - Nursing

Carroll Community College

High School Diploma -

Linganore High School

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Melissa VanSant