- Cooking
- DIY and Home Improvement
- Hiking
- Camping
- I enjoy cooking for friends and family gatherings
- Reading
- Music
- Baking
- Dancing
Melissa Vargas
Albany,OR
Summary
Dedicated caregiver with extensive experience at State of Oregon Senior & Disability Services, skilled in medication management and compassionate client care. Proven ability to enhance patient well-being through effective physical therapy support and empathetic listening, fostering strong relationships that promote emotional support and trust. Committed to maintaining high standards of care and compliance.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Caregiver
State of Oregon Senior & Disability Services
11.2023 - Current
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Personal Care Assistant
Self-employeed
11.2014 - Current
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Conferred with supervisor to discuss patient condition and medical care.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Built strong relationships with clients to deliver emotional support and companionship.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Shift Leader
SUBWAY®Restaurants
07.2021 - 09.2023
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Completed cash and credit card transactions accurately using POS software.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
- Served consistent portions following recipes and control standards.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Monitored food preparation, production, and plating for quality control.
Cashier
TRI-Valley Food Mart
10.2018 - 07.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Built relationships with customers to encourage repeat business.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Learned duties for various positions and provided backup at key times.
Caregiver
J & J Homecare, LLC
06.2011 - 11.2014
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with self-administered medications.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Completed regular check-ins and progress report for each client.
- Transported clients to and from medical appointments with safety and efficiency.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
CSR/Sales Associate
Phoenix Packaging
05.2003 - 08.2005
- Responded to customer requests for products, services, and company information.
- Managed timely and effective replacement of damaged or missing products.
- Delivered prompt service to prioritize customer needs.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Promptly responded to inquiries and requests from prospective customers.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Cross-trained and backed up other customer service managers.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
CSR/Dispatcher
Dynamex
01.2002 - 03.2003
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Responded proactively and positively to rapid change.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Directed dispatching, routing, and tracking of 35 fleet vehicles.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Received new orders, prepared documentation, and assigned personnel.
- Answered phone calls and responded to customer emails.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
- Delivered prompt service to prioritize customer needs.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
High School Diploma -
John Glenn High School
Norwalk, CA06.1999
Skills
- Compassionate client care
- Physical therapy support
- At-home care instruction
- HIPAA compliance
- Dementia care
- Dependable and responsible
- Emotional support
- Medical record-keeping
- Multitasking and organization
- Elderly care
- Verbal and written communication
- Compassion and empathy
- Medication management
- First aid and safety
Certification
- American Red Cross Adult & Pediatric First Aid/CPR/AED certificate 01/15/2025
- Adult Mental Health First Aid USA certification 01/13/2025
Interests
Timeline
Caregiver
State of Oregon Senior & Disability Services
11.2023 - Current
Shift Leader
SUBWAY®Restaurants
07.2021 - 09.2023
Cashier
TRI-Valley Food Mart
10.2018 - 07.2021
Personal Care Assistant
Self-employeed
11.2014 - Current
Caregiver
J & J Homecare, LLC
06.2011 - 11.2014
CSR/Sales Associate
Phoenix Packaging
05.2003 - 08.2005
CSR/Dispatcher
Dynamex
01.2002 - 03.2003
High School Diploma -
John Glenn High School