Melissa Vargas Contreras
Riverside,CA
Summary
Detail-oriented professional with strong organizational skills, recognized for exceeding productivity goals at Radial Warehouse. Proven track record in training new hires and enhancing team performance while ensuring safety and accuracy in order picking and packing. Multilingual communicator committed to delivering exceptional customer service.
Overview
7
7
years of professional experience
Work History
Hospital Volunteer
UCI Medical Center
02.2024 - 04.2025
- Complied with HIPAA standards to confidentially maintain patient medical information.
- Supported hospital staff by changing bedding and assisting with meals.
Picker
Radial Warehouse
12.2024 - 02.2025
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Used RF scanners to track orders and verify accuracy.
- Verified proper labeling and identification on all orders before shipment.
- Scanned and verified UPC codes for all products to aid in identification.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Received positive feedback from supervisors for consistently meeting or exceeding daily picking quotas.
Picker
Hot Topic Warehouse
01.2023 - 06.2023
- Pulled orders quickly to maintain demanding productivity goals.
- Worked fast to meet assigned daily picking quotas.
- Used RF scanners to track orders and verify accuracy.
- Verified proper labeling and identification on all orders before shipment.
- Scanned and verified UPC codes for all products to aid in identification.
- Assisted in reducing product damage through careful handling of items during the picking process.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Participated in regular safety training sessions, maintaining a secure working environment for all team members.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Inspected merchandise and sent damaged pieces for repair before shipment.
Cashier
Old Navy
11.2021 - 04.2022
- customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Cleaned and maintained fitting rooms regularly.
- Checked fitting room stalls and sorted merchandise to racks.
- Utilized strong multitasking abilities to manage multiple customer requests simultaneously without compromising service quality.
- Organized clothing and accessories that customers had returned to fitting room desk.
- Placed merchandise on appropriate hangers, verifying hanger sizes matched garment sizes.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Packer
Amazon
01.2020 - 03.2021
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
- Increased accuracy of packed items by diligently following packing lists and verifying product information.
- Trained new packers on proper packing methods, significantly reducing errors and damages.
- Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
Volunteer
Elementary School
09.2018 - 03.2019
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Strengthened volunteer team effectiveness by providing training sessions.
Education
High School Diploma -
Mojave High School
Hesperia03-2020
Skills
- Positive attitude
- Multilingual communication
- Service orientation
- Organizational skills
- Cleaning and sanitizing
- Flexible schedule
- Professional communication
- Independent and Self-directed
- Compassionate attitude
- Attention to detail
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Multi-tasking strength
- Listening skills
- Outgoing personality
- Cash handling
- Cash register operation
- New hire training
- Computer technology
- Barcode scanners
- Order picking
- Warehouse safety
- Safety protocols
- Barcode scanning
Languages
English
Full Professional
Timeline
Picker
Radial Warehouse
12.2024 - 02.2025
Hospital Volunteer
UCI Medical Center
02.2024 - 04.2025
Picker
Hot Topic Warehouse
01.2023 - 06.2023
Cashier
Old Navy
11.2021 - 04.2022
Packer
Amazon
01.2020 - 03.2021
Volunteer
Elementary School
09.2018 - 03.2019
High School Diploma -
Mojave High School
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