Melissa Vasquez
Plainville,MA
Summary
To develop in an area of constant growth and at the same time relate to an environment where I can apply my knowledge and learn new tasks. Talent for proactively solving problems and Performing an excellent role applying my acquired knowledge ensuring quality in the work environment.
Overview
4
4
years of professional experience
Work History
Sales Manager
Le Tailleur, SRL
Dominican Republic, SD
01.2020 - 09.2021
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Managed daily operations of sales department, including supervision of staff members.
- Developed successful strategies and goals to penetrate new territories by assessing competitor offerings and approaches.
- Analyzed business and sales targets using critical problem-solving skills.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Researched potential customers using various sources such as public records, web searches.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
Costumer Service/Sales Associate
BHD LEON Bank
Dominican Republic, SD
05.2017 - 11.2019
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Attended weekly team meetings to review performance goals and objectives.
- Increased revenue with strategic upselling of products and services to existing customers
- Promoted new products and services to existing customers, driving revenue growth and satisfaction.
Education
Computing
INFOTEP
Santo Domingo RD01-2018
Certification in Customer Service
CENATEC
Santo Domingo RD01-2017
Bank Teller
INFOTEP
Santo Domingo Pueblo RD03-2016
Skills
- Coaching
- Leadership
- Communication
- Analysis
- Costumer Service
- Digital Marketing with social media
- Staff Management
- National Account Management
- Strategic Planning
- Sales Planning
Timeline
Sales Manager
Le Tailleur, SRL
01.2020 - 09.2021
Costumer Service/Sales Associate
BHD LEON Bank
05.2017 - 11.2019
Computing
INFOTEP
Certification in Customer Service
CENATEC
Bank Teller
INFOTEP
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