Hardworking and reliable student with strong ability in communication and organization. Highly organized, proactive and punctual with team-oriented mentality.
Overview
6
6
years of professional experience
Work History
Store Manager
HTeaO
Lubbock, TX
12.2023 - Current
Oversaw inventory management and ordered supplies weekly.
Trained employees on additional job positions to maintain coverage of roles.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Resolved customer complaints in a timely manner.
Delegated work to staff, setting priorities and goals.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Cashier
HTeaO
Lubbock, TX
08.2022 - 12.2023
Delivered high level of customer service to patrons using active listening and engagement skills.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Helped with purchases and signed customers up for rewards program.
Deck Captain
Fedex Express
Lubbock, TX
11.2020 - 08.2022
Monitored work areas for cleanliness and functionality and removed obstacles for safety.
Staged and sorted multiple types of products for loading.
Sorted incoming shipments and separated packages by destination within warehouse.
Scanned packages with scanner, sorted packages and palletized products according to warehouse or shipping destination.
Operated standard warehouse equipment to load, unload and transfer products, taking extra precaution when moving fragile materials.
Weighed containers to verify weights for loading onto airplanes..
Cash Office Worker
Drug Emporium
Lubbock, TX
03.2020 - 11.2020
Greeted visitors or callers daily to handle questions or direct to appropriate staff.
Collected payments, issued refunds to customers.
Worked closely with front-end staff to assist customers.
Trained new team members in cash register operation, and customer services.
Counted and balanced registers.
Assistant Manager
Taco Villa
Lubbock, TX
11.2017 - 03.2020
Delegated daily tasks to team members to optimize group productivity.
Enforced company policies and procedures to strengthen operational standards across departments.
Managed personnel scheduling, facilitating adequate coverage to meet demand.
Counted cash at end of shift and prepared bank deposits.
Worked closely with front-end staff to assist customers.