Melissa Vasquez
Murrieta,Ca.
Summary
Dynamic and dependable professional with a proven track record in the Temecula Valley School District, adept at conflict resolution and fostering a safe environment. Skilled in guest service and organization, I excel in team settings, consistently enhancing client care through attention to detail and ongoing training. Talent for proactively solving problems and well-organized in planning schedules and workflows to accomplish objectives. Solid interpersonal, communication, and decision-making abilities with superior work ethic and excellent attention to detail. Experienced in operating independently and with strong teams.
Overview
25
25
years of professional experience
Work History
Classified Substitute/Noon Duty Supervisor
Temecula Valley School District
Temecula, CA
03.2020 - Current
- Maintained accurate records of disciplinary actions taken against students.
- Ensured a safe and secure environment for over 800 students.
- Participated in and successfully completed over 50 emergency drills across various scenarios.
- Assisted with resolving conflicts between students in a fair and impartial manner.
- Enforced rules consistently across all grade levels while demonstrating good judgment in difficult situations.
- Observed and monitored children's play activities.
- Mentored and supported new employees to maximize team performance.
- Attended staff meetings and training sessions to improve childcare skills.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Provided guidance and support to students as needed throughout lunch period.
- Secured indoor and outdoor premises to protect children.
Sales Associate
Kohls Department Store
Murrieta, CA
04.2019 - 04.2020
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Placed special orders or called other stores to find desired items.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Organized stockroom shelves according to size, color or style.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Child Care Provider
Ebenezer Methodist Church
Stafford, Va.
01.2017 - 01.2018
- Manage a group of children, cater to their needs, and provide personal attention to each.
- Monitor their playtime, and make certain they play safely.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play
- Ensured cleanliness of classroom areas including toys, furniture, materials.
- Applied positive reinforcement to encourage good behavior in children.
Receptionist/Child Care Attendant
Elite Fitness Spa
Carlsbad, Ca.
01.2006 - 01.2008
- Responsible for opening and closing the spa as per the standard operating procedures.
- Perform the responsibilities of checking in guests as they arrive for their scheduled appointments.
- Responsible for scheduling new appointments and answering all calls that come into the spa.
- Perform responsibilities of a clean, safe, and well-organized working environment.
- Responsible for processing transactions for all events, payments, and membership fees.
- Perform responsibilities of providing detailed descriptions of spa packages, treatments, discounts, services, promotions, and features of the facility.
- Manage a group of children, cater to their needs, and provide personal attention to each.
- Monitor their playtime, and make certain they play safely.
- Organize and plan activities for the children
Hostess/ Waitress/Trainer
Rainforest Cafe
Ontario, Ca.
01.2000 - 01.2007
- Ensured customer satisfaction by verifying enjoyment of food.
- Attend to customers at their tables.
- Built positive relationships with other front-of-house and kitchen staff.
- Managed onboarding process, ensuring comprehensive training for all new hires.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Demonstrated strong interpersonal skills when interacting with customers.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
- Took reservations from patrons by phone or online.
- Followed proper cash handling procedures when accepting payments from customers.
Education
Certificate -
Palomar Institute of Cosmetology
San Marcos, Ca09.2008
High School Diploma -
Chino High School
Chino, CA06-1996
Some College (No Degree) -
Chaffey Community College
Rancho Cucamonga, CASkills
- Self-motivated
- Teamwork
- Responsible
- Guest services
- Attention to detail
- Reliability and punctuality
- Problem solving
- Organization
- Safety and Compliance
- Policy implementation
- Willingness to learn
- Conflict resolution
Affiliations
- Coaching youth sports for over 15yrs. (cheerleading ,volleyball, and softball)
- Volunteer at the Parent Support Group at Chaparral High School.
Timeline
Classified Substitute/Noon Duty Supervisor
Temecula Valley School District
03.2020 - Current
Sales Associate
Kohls Department Store
04.2019 - 04.2020
Child Care Provider
Ebenezer Methodist Church
01.2017 - 01.2018
Receptionist/Child Care Attendant
Elite Fitness Spa
01.2006 - 01.2008
Hostess/ Waitress/Trainer
Rainforest Cafe
01.2000 - 01.2007
Certificate -
Palomar Institute of Cosmetology
High School Diploma -
Chino High School
Some College (No Degree) -
Chaffey Community College
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